Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Gustavo Ron

Fort Lauderdale,FL

Summary

I am currently studying to become a business professional with a focus on corporate strategies to achieve results and the client satisfaction. Also I bean working At Publix, I excelled in enhancing customer satisfaction and streamlining transactions, evidenced by training new staff and implementing efficient POS system use. My adeptness in cash handling and commitment to outstanding customer service significantly contributed to a smoother checkout process, showcasing my ability to blend technical skills with interpersonal prowess.

Overview

1
1
year of professional experience

Work History

Cashier and Bagger

Publix
Weston, FL
09.2023 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Answered customer inquiries regarding store policies and procedures.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Discounted purchases by scanning and redeeming coupons.

Education

Bachelor of Science - Business

Millennia Atlantic University
Doral
01-2028

Skills

  • POS Systems
  • ID Verification
  • Customer Service
  • Product Recommendations
  • Cash Handling
  • Customer Assistance
  • Cash Register Operation
  • Product restocking
  • Purchase assistance
  • Staff Training
  • Product Knowledge
  • Credit and cash transactions
  • Written and verbal communication
  • Cleaning and sanitizing

Languages

Spanish
Native/ Bilingual
English
Full Professional

Accomplishments

  • I have an scholarship for playing soccer and for my grades on my university.
  • I won a award for excellency on my first year on high school on Venezuela
  • I graduate from high school on United States and learn the idiom on 2 years.

Timeline

Cashier and Bagger

Publix
09.2023 - Current

Bachelor of Science - Business

Millennia Atlantic University
Gustavo Ron