Sales experience
- Supported my family's informal business, developing fundamental sales and customer service skills.
- Assisted with operations and administrative tasks to support exceptional customer service and sales experiences.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations on the sales floor
- Increased overall store revenue by upselling and cross-selling relevant products to customers
- Supported team members in maintaining a clean, organized, and visually appealing sales floor for optimal shopping experiences
- Resolved customer issues promptly and professionally, resulting in repeat business and positive feedback
- Contributed to the achievement of store sales goals through consistent delivery of exceptional customer service
- Assisted customers with locating desired items, providing knowledgeable guidance on product features and benefits
- Collaborated with fellow associates to maintain accurate inventory levels and efficient merchandise presentation
- Ensured timely processing of customer transactions at checkout, reinforcing positive brand impressions
- Participated in ongoing product training sessions to stay current on industry trends and effectively address customer inquiries
