Guyla Estep
Stillwater,OK
Summary
Proactive General Manager with strong capabilities in operations coordination and inventory management. Known for successfully managing studio operations, driving sales through effective promotions, and maintaining exceptional customer service standards.
Overview
10
10
years of professional experience
Work History
General Manager
Hotworx 24, Infrared Fitness Studio
Stillwater, Oklahoma
02.2024 - Current
- Led daily studio operations, enhancing customer service initiatives and staff management.
- Recruited, trained, and coached team members, contributing to achievement of sales and service goals.
- Drove membership and retail sales through promotions and community outreach efforts.
- Managed employee scheduling, optimizing staffing coverage and enhancing operational efficiency.
- Resolved customer concerns to maintain a positive member experience.
- Monitored inventory levels and oversaw effective retail merchandising strategies.
- Analyzed performance metrics to implement strategies for revenue enhancement and retention improvement.
- Coordinated local marketing events, increasing brand awareness and fostering community partnerships.
Production Manager
Guthrie Greenhouses
Guthrie, Oklahoma
11.2016 - 12.2023
- Coordinated planting schedules and production timelines to optimize workflow and ensure timely product availability.
- Managed greenhouse production operations, inventory, and supply ordering.
- Ordered plant material, growing supplies, and production resources to align with budget and maintain inventory levels.
- Maintained inventory tracking and production records using spreadsheets and reporting systems for accurate operational oversight.
- Communicated regularly with growers and production staff to monitor crop progress and address operational needs.
- Organized daily production activities and prioritized tasks to meet seasonal deadlines.
- Ensured accurate record keeping and inventory management across multiple product lines.
Education
High School Diploma -
Checotah High School
Checotah, OK05-2007
Some College (No Degree) - Forensic Psychology
Oklahoma State University
Stillwater, OKSkills
- Revenue growth
- Sales promotions
- Performance analysis
- Operations coordination
- Inventory management
- Staff management
- Customer service
Timeline
General Manager
Hotworx 24, Infrared Fitness Studio
02.2024 - Current
Production Manager
Guthrie Greenhouses
11.2016 - 12.2023
High School Diploma -
Checotah High School
Some College (No Degree) - Forensic Psychology
Oklahoma State University