Gvantsa Otinashvili
Brooklyn
Summary
Dynamic and customer-focused professional with extensive experience in retail and food service, including a role at Miniso. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Skilled in sales techniques and product knowledge, consistently achieving sales targets while maintaining a friendly and helpful demeanor.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Cashier
Produce Market 2000
11.2023 - 08.2025
- Handled customer inquiries and resolved issues with professionalism.
- Maintained organized cash register area for smooth operations.
- Collaborated with team members to ensure excellent customer service.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Barista, Waiter
Italian Cafe
04.2023 - 10.2023
- Prepared and served a variety of coffee beverages to customers.
- Maintained cleanliness and organization of the coffee shop environment.
- Handled cash transactions and processed credit card payments accurately.
- Assisted customers with menu selections and special requests.
- Collaborated with team members to ensure smooth daily operations.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Sales Assistant
Miniso
03.2022 - 07.2022
- Engaged customers to understand needs and recommend suitable products.
- Collaborated with team members to meet sales targets and improve service.
- Managed customer inquiries, providing timely and accurate information.
- Maintained product knowledge to effectively answer questions and resolve issues.
- We were getting new products and arranging them on the counters.
Education
High School Diploma -
N166 Public School
Tbilisi, Georgia05-2020
Skills
- Friendly and helpful
- Customer service
- Team collaboration
- Sales techniques
- Product knowledge
- Sales strategy
- Time management
- Problem solving
Timeline
Cashier
Produce Market 2000
11.2023 - 08.2025
Barista, Waiter
Italian Cafe
04.2023 - 10.2023
Sales Assistant
Miniso
03.2022 - 07.2022
High School Diploma -
N166 Public School
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