Summary
Overview
Work History
Education
Websites
Additional Information
Certifications
Timeline
Generic

Gwen Delk

Murfreesboro,TN

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

13
13
years of professional experience

Work History

RN Utilization Review/ Case Manager

Trustpoint Hospital
07.2023 - Current
  • Facilitated communication between managed care organizations and clinical staff.
  • Assessed factors impacting patient stays.
  • Reviewed medical necessity and service quality.
  • Coordinate peer review calls between facility and external organizations.
  • Phone number- (615)848 1111

RN Preservice Coordinator / Appeals Coordinator

Navihealth (Remote)
02.2019 - 10.2022
  • Managed evaluation of pre-authorization requests for skilled nursing and rehabilitation services,
  • Ensured compliance with medical necessity standards.
  • Manage notifications and determinations for Health Plan and ALJ appeals as required.
  • Phone number: (615) 577-1900

Registered Nurse appeal analyst and Part B medical review

CGS Administrators, LLC
03.2017 - 02.2019
  • Conducted analysis of medical records and systems to assess validity of claim denials in line with Medicare policies.

Phone number: (615) 244-5600

Registered Nurse

St Thomas Rutherford Hospital
06.2016 - 01.2017
  • Delivered comprehensive direct patient care including elderly and pediatric patients.
  • Administered medications, managed wound care and IV therapies, demonstrating expertise in various medical procedures.
  • Phone number: (615) 396-4100

Registered Nurse

HCA, Southern Hills hospital/ Med-surg floor
11.2015 - 06.2016
  • Administered medications, managed wound care and IV therapies, demonstrating expertise in various medical procedures.
  • Delivered comprehensive direct patient care including elderly and pediatric patients.
  • Phone Numbers-(615) 781-4000

Licensed Practical Nurse/ Registered Nurse

Bethany Health And Rehab
11.2013 - 05.2016
  • Delivered comprehensive patient care, ensuring safety and well-being for elderly patients.
  • Phone number: (615) 834-4214

LPN

Madison Haywood Developmental Service
06.2012 - 06.2013
  • Managed evaluation of pre-authorization requests for skilled nursing and rehabilitation services,
  • Ensured compliance with medical necessity standards.
  • Manage notifications and determinations for Health Plan and ALJ appeals as required.
  • Phone number: (615) 577-1900

Education

Bachelor's in nursing - undefined

Austin Peay State University
Clarksville, TN
05.2019

Associate in nursing - undefined

Tennessee State University
Nashville, TN
01.2015

Certificate LPN in Nursing - undefined

Tennessee Technology Center
Jackson, TN
01.2012

Additional Information

  • Offering a strong ability to adapt to any changes.
  • Strong organizational and leadership skills.
  • Ability to complete simultaneous projects to specification.
  • Ensuring maximum utilization of personal equipment/ materials.
  • Establishing work priorities and providing sufficient ability to complete assigned task.
  • Excellent computer skills, which include Microsoft Excel, Word, and Power Point.

Certifications

RN-compact license

CCM certified as of April 2025

BLS/CPR

Timeline

RN Utilization Review/ Case Manager

Trustpoint Hospital
07.2023 - Current

RN Preservice Coordinator / Appeals Coordinator

Navihealth (Remote)
02.2019 - 10.2022

Registered Nurse appeal analyst and Part B medical review

CGS Administrators, LLC
03.2017 - 02.2019

Registered Nurse

St Thomas Rutherford Hospital
06.2016 - 01.2017

Registered Nurse

HCA, Southern Hills hospital/ Med-surg floor
11.2015 - 06.2016

Licensed Practical Nurse/ Registered Nurse

Bethany Health And Rehab
11.2013 - 05.2016

LPN

Madison Haywood Developmental Service
06.2012 - 06.2013

Bachelor's in nursing - undefined

Austin Peay State University

Associate in nursing - undefined

Tennessee State University

Certificate LPN in Nursing - undefined

Tennessee Technology Center