Tammi Kohler

• Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
• Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
• Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
• Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
• Utilization review nurse for inpatient insurance authorizations for hospital setting.
• Streamlined discharge planning processes, ensuring a smoother transition for patients back to their homes or other facilities.
• Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.

• Reviewed and developed intake and discharge planning strategies to encourage client engagement and retention.
• Collaborate with multidisciplinary teams to facilitate client care and reduce case management barriers.
• Streamlined, standardized and implemented case management processes and techniques to maximize revenue cycle to include post acute authorizations.
• Managed and monitored program activities and evaluated quality for improvement recommendations.
• Collaborated with interdisciplinary teams to optimize patient outcomes and ensure seamless transitions between care settings.
• Increased staff productivity by providing ongoing training, support, and mentorship for case managers.
• Proactively addressed complex cases or escalated issues, working closely with stakeholders to devise effective resolution strategies.
• Provided leadership, guidance and support to staff members.

• Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
• Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
• Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
• Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
• Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
• Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
• Streamlined discharge planning processes, ensuring a smoother transition for patients back to their homes or other facilities.
• Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.
• Implemented patient feedback system to identify areas for improvement in case management services.
• Enhanced patient satisfaction with empathetic communication and timely updates on care progress.
• Streamlined discharge planning, ensuring patients received necessary resources and support for recovery at home.
• Enhanced team efficiency, providing training and guidance to junior case managers and nursing staff.
• Educated patients and families on available community resources, facilitating access to necessary support services.

Selected by leadership team to serve as Interim Director of Case Management during absence of current Director

• Implemented new Metrics strategies for Case Management Department
• Led the Case Management team to achieve the Top Tier on Metrics for multiple consecutive weeks
• Collaborated with physicians and multidisciplinary team to establish best patient outcomes
• Assisted in optimizing length of stay strategies
• Monitored and assisted new processes/policies in Case Management
• Led team through COVID pandemic to maintain safety of patients and staff through ongoing procedural changes to ensure effectiveness
• Collaborated with Quality/UM committees to enhance hospital metrics