Gwen McCranie
Pueblo,CO
Summary
Dedicated Sleep Navigator with expertise in patient navigation and care coordination. Proven ability to develop collaborative care plans and enhance communication between patients and clinical teams.
Overview
24
24
years of professional experience
3
3
Certifications
Work History
Sleep Naviagator
UC Health
Pueblo, Colorado
07.2018 - Current
- Facilitated patient navigation through healthcare services and community resources.
- Coordinated effective communication between patients and clinical teams to enhance care outcomes.
- Managed patient inquiries, ensuring timely responses and comprehensive support.
- Developed collaborative patient care plans with healthcare providers for improved treatment strategies.
- Educated patients on treatment options and healthcare procedures to empower informed decisions.
- Facilitated referrals to specialists and relevant community resources to optimize patient care.
- Actively listened to clients, identifying needs and delivering tailored solutions under pressure.
- Maintained professionalism while providing essential support in high-stress situations.
Sleep Clinic, EEG, Cardio Diagnostic Lab Manager
Centura Health
Pueblo, Colorado
11.2007 - 06.2018
- Coordinated patient appointments for sleep studies and follow-ups to facilitate timely care access.
- Managed inventory of sleep clinic supplies, ensuring availability of essential equipment.
- Collaborated with interdisciplinary teams to enhance patient care services and outcomes.
- Performed data analysis on patient outcomes from sleep studies, reporting findings to stakeholders.
- Developed educational materials for patients undergoing sleep studies to clarify treatment processes.
- Assisted in creating and implementing policies that streamlined clinic operations and boosted efficiency.
- Scheduled meetings between physicians and staff to review advancements in diagnostic testing methodologies.
- Trained new personnel on laboratory procedures and techniques to uphold high standards.
Registered Polysomnographic Technologist
Centura Health
Pueblo, Colorado
11.2001 - 06.2007
- Conducted comprehensive sleep studies to evaluate and identify patients' sleep disorders.
- Analyzed sleep study results to provide physicians with critical insights for accurate diagnoses.
- Operated polysomnography equipment to monitor and record physiological data.
- Educated patients on sleep disorders and guided them in implementing effective sleep hygiene practices.
- Maintained accurate patient records in compliance with healthcare regulations.
Education
Some College (No Degree) - Business Administration
Trident Technical College
Charleston, SCSkills
- Patient navigation
- Treatment education
- Data analysis
- Healthcare compliance
Certification
RPSGT
Timeline
Sleep Naviagator
UC Health
07.2018 - Current
Sleep Clinic, EEG, Cardio Diagnostic Lab Manager
Centura Health
11.2007 - 06.2018
Registered Polysomnographic Technologist
Centura Health
11.2001 - 06.2007
Some College (No Degree) - Business Administration
Trident Technical College