Gwendalyn Medel
Long Beach,CA
Summary
Dynamic sales associate skilled in boosting customer satisfaction and sales through tailored product recommendations and upselling strategies. Expert in building relationships, effectively communicating product features, and ensuring smooth transactions, contributing to a positive shopping experience.
Overview
3
3
years of professional experience
Work History
Sales Associate
Spencer's Gifts
Cerritos, California
11.2023 - Current
- Greeted customers and provided exceptional customer service.
- Upsold additional items based on customer interests and needs.
- Demonstrated product features and benefits for customers' needs.
- Provided accurate information about products, prices and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted customers in locating gifts and merchandise throughout the store.
- Operated cash register, processing transactions efficiently and accurately.
- Stocked shelves with new inventory, ensuring proper product placement and visibility.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Received and displayed product shipments on store retail shelves upon delivery.
- Maintained cleanliness of store environment including floors, windows, displays.
- Conducted inventories on a regular basis to track stock levels.
Sales Associate
Spirit Halloween LLC
Long Beach, CA
09.2025 - 11.2025
- Assisted customers in finding products, addressing inquiries, and providing tailored advice to enhance shopping experience.
- Assisted customers with product selection, sizing and styling.
- Recommended additional items aligned with customer interests, increasing overall sales.
- Processed transactions accurately and efficiently at cash register, ensuring smooth customer checkout.
- Provided product information to customers, helping them make informed purchasing decisions.
- Handled customer inquiries and resolved issues in a professional manner.
- Assisted customers in locating gifts and merchandise throughout the store.
- Built and maintained relationships with peers and upper management to drive team success.
Education
High School Diploma -
Jordan High School
Long Beach, CA06-2023
Associate of Science - Business Administration 2.0
Long Beach City College
Long Beach, CA06-2026
Skills
- Sales strategies
- Product knowledge
- Customer service and support
- Cash handling expertise
- Retail merchandising
- Attention to detail
- Time management
- Effective communication
- Relationship building
- Conflict resolution
Timeline
Sales Associate
Spirit Halloween LLC
09.2025 - 11.2025
Sales Associate
Spencer's Gifts
11.2023 - Current
High School Diploma -
Jordan High School
Associate of Science - Business Administration 2.0
Long Beach City College