Gwendalynn Irwin
Canton,GA
Summary
Talented Registered Nurse with extensive background in Director of Nursing and case management. Brings top-notch abilities and focus on patients' needs. Versed in current treatment protocols, terminology and billing codes.
Skilled at patient relations, electronic charting and assessments. Well-trained and motivated to exceed expectations. Proven to bring results and work in fast-paced environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Clinical Team Leader
Enhabit Hospice
03.2023 - 03.2024
- Responsible for RNs, LPNs, CNAs, SW and Chaplains.
- Managed IDG team meetings.
- Effectively managed staff and patients during hospice care.
- Performed all annual reviews.
Clinical Manager
Affinity Hospice
10.2022 - 03.2023
- Responsible for supervising RNs, Aides, Social Workers, and Chaplains.
- Managing Interdisciplinary team meetings with all disciplines and Medical .Director Educated staff on providing excellent care to o patient population.
- Effectively communicate with patient families to improve patient satisfaction.
- Perform annual reviews of staff.
- Regularly evaluated employee performance and provided feedback.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
RN Case Manager
Trinity Hospice
06.2021 - 10.2022
- Effectively managed caseload of 16-18 patients with end-of-life care.
- Provided high level of education to family members on end-of-life care.
- Worked closely with Interdisciplinary Team to meet the needs of patient and families.
- Reviewed and updates patient plan of care as needed.
RN Case Manager
Regency Hospice
12.2019 - 05.2021
- Effective participation in educating the patient and family in providing physical care during end of life.
- Reported and monitored significant changes in condition of the patient to physician and families.
- Documented patient and family member care, which was provided at home and Assistant Living Facilities.
- Reported family and patient information to respective IDG team members.
- Communicated proper information to team members of interdisciplinary teams.
Case Manager
Tapestry Hospice
05.2019 - 12.2019
- Provided end-of-life care for patients at assisted living facilities and regular home visits.
- Conducted assessments to check vital parameters of patients during palliative care stage and made necessary adjustments to treatment after consulting the Medical Director.
- Counseled patients' family on progress of disease, medications, and self-care techniques.
- Worked with IDG team to provide cohesive care to patient and family.
Director of Clinical Services
Tapestry
12.2018 - 04.2019
- Responsible for 50+ staff members, RNs, LPNs, CNAs, Chaplains and Social Workers
- Managed IDG team meetings with all disciplines and physicians
- Educated staff to provide excellent care to patients and families
- Effectively communicated with patient’s families improve quality of care
- Performed annual reviews.
- Improved interdisciplinary collaboration, fostering strong working relationships among medical professionals for optimal patient outcomes.
Director of Nursing
Tender Touch Health Care Services
08.2017 - 11.2018
- Supervising and reviewing nursing staff and CNAs
- Oversaw department budgets
- Reporting to high-level staff members
- Maintaining high standards of care
- Instituted QAPI and Utilization Review programs.
Director of Nursing
Emerald Coast Hospice
04.2013 - 08.2017
- Responsible for supervising RNs, Aides, Social Workers, and Chaplains.
- Managing Interdisciplinary team meetings with all disciplines and physicians.
- Educate staff on providing excellent care to patient population
- Reviewing pharmacy and DME bills and instituting ways to control cost
- Effectively communicate with patient families to improve patient satisfaction
- Perform annual reviews of staff
- Work closely with ARNP to provide all necessary data for monthly face to faces.
Case Manager
Emerald Coast Hospice
01.2012 - 04.2013
- Effective participation in educating the patient and the family in providing physical care during end of life
- Reported and monitored significant changes in the condition of the patient to physician and families
- Documented patient and family member care, which was provided at home and nursing home
- Reported family and patient information to the respective IDG team members
- Communicated proper information to the team members of interdisciplinary teams
- Performed patient care activities in home and nursing home.
Registered Nurse
Bay Medical Center
01.2011 - 01.2012
- Applied expertise in data analysis by monitoring laboratory results, blood work, urinalysis, and performed sterile procedures including catheterization and dressing changes
- Leveraged compassion in facilitating pain management and completing patient care
- Monitor, record and report symptoms and changes in patients' conditions
- Provide direct patient care with emphasis on meeting both physical and emotional needs of patients.
Education
Associates Degree in Nursing -
Gulf Coast Community College
Panama City, FL12.2010
Skills
- HIPAA Compliance
- Patient Safety
- Maintaining confidentiality
- Patient enrollment
- Quality Improvement
- Healthcare regulations
Certification
- Registered Nurse license in GA
- CPR and BLS certified
Timeline
Clinical Team Leader
Enhabit Hospice
03.2023 - 03.2024
Clinical Manager
Affinity Hospice
10.2022 - 03.2023
RN Case Manager
Trinity Hospice
06.2021 - 10.2022
RN Case Manager
Regency Hospice
12.2019 - 05.2021
Case Manager
Tapestry Hospice
05.2019 - 12.2019
Director of Clinical Services
Tapestry
12.2018 - 04.2019
Director of Nursing
Tender Touch Health Care Services
08.2017 - 11.2018
Director of Nursing
Emerald Coast Hospice
04.2013 - 08.2017
Case Manager
Emerald Coast Hospice
01.2012 - 04.2013
Registered Nurse
Bay Medical Center
01.2011 - 01.2012
Associates Degree in Nursing -
Gulf Coast Community College
- Registered Nurse license in GA
- CPR and BLS certified
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