Gwendalynn Irwin
Canton,GA
Summary
Talented Registered Nurse with extensive background in Director of Nursing and case management. Brings top-notch abilities and focus on patients' needs. Versed in current treatment protocols, terminology and billing codes.
Skilled at patient relations, electronic charting and assessments. Well-trained and motivated to exceed expectations. Proven to bring results and work in fast-paced environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Clinical Team Leader
Enhabit Hospice
2023.03 - 2024.03
- Responsible for RNs, LPNs, CNAs, SW and Chaplains.
- Managed IDG team meetings.
- Effectively managed staff and patients during hospice care.
- Performed all annual reviews.
Clinical Manager
Affinity Hospice
2022.10 - 2023.03
- Responsible for supervising RNs, Aides, Social Workers, and Chaplains.
- Managing Interdisciplinary team meetings with all disciplines and Medical .Director Educated staff on providing excellent care to o patient population.
- Effectively communicate with patient families to improve patient satisfaction.
- Perform annual reviews of staff.
- Regularly evaluated employee performance and provided feedback.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
RN Case Manager
Trinity Hospice
2021.06 - 2022.10
- Effectively managed caseload of 16-18 patients with end-of-life care.
- Provided high level of education to family members on end-of-life care.
- Worked closely with Interdisciplinary Team to meet the needs of patient and families.
- Reviewed and updates patient plan of care as needed.
RN Case Manager
Regency Hospice
2019.12 - 2021.05
- Effective participation in educating the patient and family in providing physical care during end of life.
- Reported and monitored significant changes in condition of the patient to physician and families.
- Documented patient and family member care, which was provided at home and Assistant Living Facilities.
- Reported family and patient information to respective IDG team members.
- Communicated proper information to team members of interdisciplinary teams.
Case Manager
Tapestry Hospice
2019.05 - 2019.12
- Provided end-of-life care for patients at assisted living facilities and regular home visits.
- Conducted assessments to check vital parameters of patients during palliative care stage and made necessary adjustments to treatment after consulting the Medical Director.
- Counseled patients' family on progress of disease, medications, and self-care techniques.
- Worked with IDG team to provide cohesive care to patient and family.
Director of Clinical Services
Tapestry
2018.12 - 2019.04
- Responsible for 50+ staff members, RNs, LPNs, CNAs, Chaplains and Social Workers
- Managed IDG team meetings with all disciplines and physicians
- Educated staff to provide excellent care to patients and families
- Effectively communicated with patient’s families improve quality of care
- Performed annual reviews.
- Improved interdisciplinary collaboration, fostering strong working relationships among medical professionals for optimal patient outcomes.
Director of Nursing
Tender Touch Health Care Services
2017.08 - 2018.11
- Supervising and reviewing nursing staff and CNAs
- Oversaw department budgets
- Reporting to high-level staff members
- Maintaining high standards of care
- Instituted QAPI and Utilization Review programs.
Director of Nursing
Emerald Coast Hospice
2013.04 - 2017.08
- Responsible for supervising RNs, Aides, Social Workers, and Chaplains.
- Managing Interdisciplinary team meetings with all disciplines and physicians.
- Educate staff on providing excellent care to patient population
- Reviewing pharmacy and DME bills and instituting ways to control cost
- Effectively communicate with patient families to improve patient satisfaction
- Perform annual reviews of staff
- Work closely with ARNP to provide all necessary data for monthly face to faces.
Case Manager
Emerald Coast Hospice
2012.01 - 2013.04
- Effective participation in educating the patient and the family in providing physical care during end of life
- Reported and monitored significant changes in the condition of the patient to physician and families
- Documented patient and family member care, which was provided at home and nursing home
- Reported family and patient information to the respective IDG team members
- Communicated proper information to the team members of interdisciplinary teams
- Performed patient care activities in home and nursing home.
Registered Nurse
Bay Medical Center
2011.01 - 2012.01
- Applied expertise in data analysis by monitoring laboratory results, blood work, urinalysis, and performed sterile procedures including catheterization and dressing changes
- Leveraged compassion in facilitating pain management and completing patient care
- Monitor, record and report symptoms and changes in patients' conditions
- Provide direct patient care with emphasis on meeting both physical and emotional needs of patients.
Education
Associates Degree in Nursing -
Gulf Coast Community College
Panama City, FL12.2010
Skills
- HIPAA Compliance
- Patient Safety
- Maintaining confidentiality
- Patient enrollment
- Quality Improvement
- Healthcare regulations
Certification
- Registered Nurse license in GA
- CPR and BLS certified
Timeline
Clinical Team Leader
Enhabit Hospice
2023.03 - 2024.03
Clinical Manager
Affinity Hospice
2022.10 - 2023.03
RN Case Manager
Trinity Hospice
2021.06 - 2022.10
RN Case Manager
Regency Hospice
2019.12 - 2021.05
Case Manager
Tapestry Hospice
2019.05 - 2019.12
Director of Clinical Services
Tapestry
2018.12 - 2019.04
Director of Nursing
Tender Touch Health Care Services
2017.08 - 2018.11
Director of Nursing
Emerald Coast Hospice
2013.04 - 2017.08
Case Manager
Emerald Coast Hospice
2012.01 - 2013.04
Registered Nurse
Bay Medical Center
2011.01 - 2012.01
Associates Degree in Nursing -
Gulf Coast Community College
- Registered Nurse license in GA
- CPR and BLS certified
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