Gwendolen Alvarado
Mesquite,TX
Summary
Dedicated Phlebotomist with proven expertise at Clinical Pathology Laboratories, Inc., skilled in venipuncture and specimen handling. Established strong relationships with patients and staff, enhancing trust and collaboration. Proficient in the butterfly needle technique, ensuring optimal patient care and accurate specimen collection. Committed to delivering exceptional service in a clinical environment.
Overview
20
20
years of professional experience
Work History
Phlebotomist
Clinical Pathology Laboratories, Inc.
Dallas, Tx
02.2004 - 04.2024
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Packaged and shipped specimens to central lab daily.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
Home Health Aide
Home Premier Living
Dallas, TX
01.2022 - 05.2022
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Followed nutritional plans to prepare optimal meals.
- Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
Education
Certification - Medical Asst And Phlebotomist
PCI Health Training Center
Dallas Skills
- Venipuncture
- Patient care
- Specimen handling
- Butterfly needle technique
- Teamwork and collaboration
- Problem-solving
- Meal preparation
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Sample and specimen collection
- Venipuncture expertise
- Data entry
- Pediatric phlebotomy
- Geriatric phlebotomy
- Medical office administration
Timeline
Home Health Aide
Home Premier Living
01.2022 - 05.2022
Phlebotomist
Clinical Pathology Laboratories, Inc.
02.2004 - 04.2024
Certification - Medical Asst And Phlebotomist
PCI Health Training Center