Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gwendolyn Anderson

Benton,CA

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

13
13
years of professional experience

Work History

Sales Associate, Cashier

Rite Way Pool and Spa Supplies
08.2019 - Current
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to build rapport and loyalty.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Customer Service/Customer Sales Representative

GET OUTDOORS 365
01.2019 - 08.2019
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Contributed to team objectives in fast-paced environment.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Maintained current knowledge of evolving changes in marketplace.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Described product highlights and benefits to help guide purchasing decisions.
  • Assisted call-in customers with questions and orders.

Assistant

Mono Country Arts Council
04.2018 - 12.2018
  • Assisted manager in all aspects of business operations.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Managed art room supplies, equipment and resources to maintain consistent supply for projects.
  • Collaborated with community arts organizations to bring real-world experiences into classrooms and provide students with opportunities for learning and growth.

Front Desk

Mammoth Mountain RV Park
06.2012 - 01.2018
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Organized and detail-oriented with a strong work ethic.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Developed and maintained courteous and effective working relationships.
  • Learned and adapted quickly to new technology and software applications.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Skilled at working independently and collaboratively in a team environment.

Education

Bachelor of Arts - BA - Physical and Biological Anthropology

UC Santa Barbara
Santa Barbara, CA
09-2023

Associate of Science - Liberal Arts and Sciences, GeneralStudies and Humanities

Cerro Coso Community College
Mammoth Lakes, CA
06-2021

Skills

  • Effective problem resolution
  • Proficient cash management
  • Collaborative partnership development
  • Trustworthy and on schedule
  • Organizational time strategies
  • Service excellence
  • Customer demand evaluation
  • Strong interpersonal skills
  • Transaction management
  • High-quality client service
  • Compliance with policies

Timeline

Sales Associate, Cashier

Rite Way Pool and Spa Supplies
08.2019 - Current

Customer Service/Customer Sales Representative

GET OUTDOORS 365
01.2019 - 08.2019

Assistant

Mono Country Arts Council
04.2018 - 12.2018

Front Desk

Mammoth Mountain RV Park
06.2012 - 01.2018

Bachelor of Arts - BA - Physical and Biological Anthropology

UC Santa Barbara

Associate of Science - Liberal Arts and Sciences, GeneralStudies and Humanities

Cerro Coso Community College

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