Gwendolyn Babineaux
Lake Charles,LA
Summary
Dedicated professional with a solid background in customer service and management. Skilled in caregiving and documentation, enhancing operational efficiency and resident satisfaction. Capable of coordinating appointments and managing time effectively, consistently delivering high-quality service with strong attention to detail and communication.
Overview
10
10
years of professional experience
Work History
Concierge/Receptionist
Verandah Retirement Community
Lake Charles, Louisiana
12.2025 - Current
- Welcomed residents and guests, providing exceptional customer service daily.
- Managed front desk operations, ensuring smooth check-in and check-out processes.
- Coordinated transportation for residents to appointments and social events.
- Directed incoming calls and messages to appropriate staff or residents.
Private Caregiver/Personal Assistant
Private Caregiver/Personal Assistant
08.2016 - Current
- Bathing, Dressing, Grooming, Hygiene, Etc
- Meal Preparation
- Transportation/Errands
- Companionship
- Chores Services/Light Housekeeping
- Family Respite
Recovery Assistant Supervisor
New Beginnings at Lake Charles
Lake Charles, USA
10.2021 - 04.2023
- Scheduling for Technicians
- Ordering supplies and groceries
- Monitoring patients
- Driving patients to outside events
- Supervise patients groups
- Keeping company vehicles maintenance
Administrative Assistant/Office Manager
Rehabilitation Neuropsychology
Sulphur, USA
06.2021 - 05.2022
- Carried out receptionist duties such as answering phones and directing clients and patients
- Completed clerical tasks including filing, faxing, scheduling and placing orders
- Ordered office supplies
- Kept track of all incoming and outgoing mail
- Assisted with data entry
- Made travel arrangements for patients
- Petty Cash
- Maintaining comprehensive records: Receiving, recording, and disbursing all monies, meticulously documenting every financial transaction
- Monitoring various revenue streams
- Recording all expenditures
- Tracking and following up on unpaid balances
- Reconciling bank statements
- Receiving, counting, recording, and depositing all funds collected
Education
Medical Coding and Billing -
Louisiana State University-Eunice
Eunice, LA05-2020
Medical Office Assistant -
Southwest Louisiana Technical College T H Harris Campus
Opelousas, LA05-2008
High school diploma -
Northwest High School
Opelousas, LA05-2000
Some College (No Degree) - Certified Medical Assistant
Delta College West
Lake Charles, LASkills
- Customer Service
- Appointment coordination
- Communication skills
- Attention to detail
- Time management
- Documentation
- Management
- Caregiving
- Patient assessment
Websites
Timeline
Concierge/Receptionist
Verandah Retirement Community
12.2025 - Current
Recovery Assistant Supervisor
New Beginnings at Lake Charles
10.2021 - 04.2023
Administrative Assistant/Office Manager
Rehabilitation Neuropsychology
06.2021 - 05.2022
Private Caregiver/Personal Assistant
Private Caregiver/Personal Assistant
08.2016 - Current
Medical Coding and Billing -
Louisiana State University-Eunice
Medical Office Assistant -
Southwest Louisiana Technical College T H Harris Campus
High school diploma -
Northwest High School
Some College (No Degree) - Certified Medical Assistant
Delta College West