Summary
Overview
Work History
Education
Skills
Other Experience
Timeline
Generic

Gwendolyn Bruce

Auburn,Georgia

Summary

A college student seeking a position to explore a profession while finalizing my college degree path.

Overview

4
4
years of professional experience

Work History

Part-Time Customer Service Associate

Kohls Retail Store
Dacula, Georgia
02.2023 - Current
  • Assisted customers with product inquiries and returns in a fast-paced retail environment.
  • Processed transactions accurately using point-of-sale systems during busy store hours.
  • Collaborated with team members to restock shelves and organize inventory efficiently.
  • Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
  • Trained new associates on store policies, procedures, and customer service standards.
  • Greeted customers and identified their needs.
  • Kept work area neat, clean, and well-stocked at all times.
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Performed additional duties as assigned by management team.
  • Resolved customer inquiries in a timely manner.
  • Demonstrated active listening skills when responding to customer questions and complaints.

Part-Time Front Service Clerk

Publix
Auburn, Georgia
02.2022 - 02.2023
  • Maintained clean and organized front service area for optimal customer experience.
  • Collaborated with team members to ensure smooth daily operations and workflow.
  • Greeted customers in a friendly and professional manner.
  • Maintained cleanliness of the front-end area of the store by sweeping, mopping, dusting.

Education

High School Diploma -

Buford High School
Buford, GA
05-2025

Attending For Bachelors Degree - Psychology

Georgia Gwinnett College
Lawrenceville, GA

Skills

  • Customer service
  • Team collaboration
  • Problem resolution
  • Time management
  • Active listening
  • Safety regulations

Other Experience

While working part-time at Kohl's and being a student, I was also a caregiver for a leukemia patient. I took care of this patient Monday-Friday by taking them to appointments, checking their temperature, and updating or keeping track of their medication list. 

Timeline

Part-Time Customer Service Associate

Kohls Retail Store
02.2023 - Current

Part-Time Front Service Clerk

Publix
02.2022 - 02.2023

High School Diploma -

Buford High School

Attending For Bachelors Degree - Psychology

Georgia Gwinnett College

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Gwendolyn Bruce