Gwendolyn Cox
Noblesville,IN
Summary
Enjoy working with people and providing a positive experience. Optimistic and a team leader. Been employee of the month multiple times at different jobs. I've worked in sales for 8+ years and enjoy the fast paced environment! Always looking on ways to improve and expand my skills.
Overview
13
13
years of professional experience
Work History
Loan Advisor
Royal United Mortgage
Fishers, IN
12.2025 - Current
- Guided clients through loan application processes, ensuring compliance with regulatory standards.
- Analyzed financial documents to determine eligibility and recommend suitable loan products.
- Developed customized mortgage solutions to meet diverse client needs and financial goals.
- Collaborated with underwriters to expedite loan approvals and resolve discrepancies efficiently.
Optician/Lab Tech/Doc Tech
Eyeglass World
Plainfield, IN
05.2025 - 01.2026
- Assisted customers in selecting appropriate eyewear based on vision prescriptions and lifestyle needs.
- Conducted precise fittings for glasses, ensuring optimal comfort and alignment for clients.
- Educated customers on lens options and visual aids to enhance their eyewear experience.
- Managed inventory levels, optimizing stock of frames and lenses to meet customer demand.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
- Operated lensometers to orient and mark uncut lenses for eyeglasses.
- Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
- Collaborated with optometrists to facilitate patient care and enhance overall service quality.
- Facilitated seamless transitions between optometry office visits by efficiently handling paperwork, payments, and insurance verification processes.
QA
Walmart Optical
08.2019 - 01.2023
- Final inspection
- Checking prescriptions and add ons
- Double checking durability
Assistant Store Manager
Stage Stores
08.2016 - 08.2019
- Open/close
- Train employees
- Helping interview and schedule
- Push credit, magazines, and rewards program
- Merchandising
- Stock
- Money handling
- Coach employees on credit
Keyholder
Hot Topic
10.2015 - 11.2016
- Open/close
- Train employees
- Push credit and rewards program
- Merchandising
- Stock
- Money handling
- Coach employees on credit
Assistant Manager
Carmike Cinemas
08.2013 - 08.2015
- Open/close
- Train employees
- Rewards program
- Concessions and clean theaters
- Money handling
- Coach employees on sales
- Work on projectors
- Help interview and schedule
- Promoted twice in 2 years from associate to Assistant Manager
Education
Diploma - undefined
Southmont Sr High School
Crawfordsville05.2014
Skills
Credit and Sales Leader
Visual Merchandising
Excellent Customer Service
Scheduling Abilities
Problem Solving
Timeline
Loan Advisor
Royal United Mortgage
12.2025 - Current
Optician/Lab Tech/Doc Tech
Eyeglass World
05.2025 - 01.2026
QA
Walmart Optical
08.2019 - 01.2023
Assistant Store Manager
Stage Stores
08.2016 - 08.2019
Keyholder
Hot Topic
10.2015 - 11.2016
Assistant Manager
Carmike Cinemas
08.2013 - 08.2015
Diploma - undefined
Southmont Sr High School