Gwendolyn Farley
Maywood,USA
Summary
To secure a position where skills and talents can be utilized and further developed. Authorized to work in the US for any employer.
Experienced with managing cash application functions to ensure timely and accurate processing of payments. Utilizes analytical skills to identify discrepancies and streamline processes. Track record of effective problem-solving and maintaining strong client relationships.
Overview
2027
2027
years of professional experience
Work History
Cash Application Specialist
Heniff Transportation
- Processed daily cash applications with accuracy, ensuring timely updates to customer accounts.
- Assisted with month-end close procedures, including account reconciliations and variance analysis reporting.
- Applied cash and wires to corresponding customer accounts based on remittance details provided by customers.
- Collaborated with cross-functional teams to ensure accurate and timely cash application processing.
- Identified and communicated customer payment discrepancies and worked directly with collections team for research and resolution.
- Developed strong relationships with customers, fostering trust and facilitating effective communication related to payments and account balances.
- Responded to customer concerns and questions on daily basis.
- Collaborated with customers to resolve disputes.
- Processed vendor and supplier payments on weekly basis.
Billing Specialist
Heniff Transportation
10.2007 - Current
- Responsible for customer weekly billing
- Create invoices daily.
- Review customer contract to maintain correct Billing information.
- Knowledge of AS400, SAP, TMW and TMS applications.
- Process credit memos, rebill memos.
- Maintain relationship with collections department to resolve amounts owed.
- Work with customers to resolve billing discrepancies.
- Communicate with billing team and terminals daily to get loads billed.
- Review and verify documents for billing.
- Research supporting documents for additional billing.
- Ability to work in a team-oriented environment.
- Work with pricing and rating to ensure customer billing rates are correct.
- Answer emails in timely manner.
- Update billing note as customers contracts change.
- Bill accessorial charges as needed.
- Processed billing invoices accurately and efficiently to support timely payment cycles.
- Collaborated with cross-functional teams to resolve discrepancies in billing statements.
- Utilized billing software to maintain accurate accounts receivable records.
- Reviewed and analyzed billing data for accuracy and compliance with company policies.
- Assisted in developing streamlined procedures for billing processes, enhancing efficiency.
- Trained new staff on billing systems and best practices for invoice management.
- Monitored account balances and followed up on overdue payments proactively.
Education
High school Diploma - General Studies
Richard T. Crane High School
Chicago, IL06-1988
Skills
- Customer service, SAP, AS400, TMW, GP
- Microsoft Excel proficiency
- Accounts receivable
- Payment processing
- Month-end closing
- Transaction posting
- Cash management
- Teamwork
- Customer service
- Time management
- Microsoft office
- Paperwork and documentation
Timeline
Billing Specialist
Heniff Transportation
10.2007 - Current
Cash Application Specialist
Heniff Transportation
High school Diploma - General Studies
Richard T. Crane High School