Gwendolyn Fox
Jackson,MS
Summary
Seasoned Security Officer with background in maintaining safety and conducting regular patrols in high-traffic environments. Possess strong conflict resolution skills, surveillance expertise, and ability to respond effectively during crisis situations. Contributed significantly to reducing security risks in previous positions through proactive measures and clear communication strategies. Known for implementing comprehensive training procedures to strengthen team efficiency.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
Jackson, MS
02.2025 - Current
- Conducts regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Observes patrons and customers to quickly address security situations.
- Provides friendly and professional assistance to employees, visitors and customers.
Security Officer
University of Mississippi Medical Center, UMMC
Jackson, MS
11.2017 - Current
- Patrolling assigned areas to ensure personal, building, and equipment security.
- Directing traffic and enforcing motor vehicle operation, and parking regulations.
- Additional duties also include scrutinizing and reporting irregularities, such as fire hazards, leaking water pipes, unlocked security doors, and safety concerns.
- Other duties include providing information and directions to patients, and visitors.
- Additional tasks include preparing applicable reports as they relate to incidents within the premises of the hospital.
Security Dispatcher
Millsaps College
Jackson, MS
10.2022 - 04.2025
- Maintained logs of all events occurring onsite, including any disturbances or criminal activity.
- Responded promptly to emergency situations, such as medical emergencies or fires, dispatching appropriate personnel in a timely manner.
- Communicated regularly with security personnel to ensure safety protocols were followed.
- Assisted with access control by verifying visitors' identification and granting access as necessary.
Support Coordinator
Hudspeth Regional Center
Pearl, MS
11.2016 - 09.2017
- Primary duties included monitoring the provisions of the ID/DD Waiver Services.
- Monitoring was done by conducting monthly and quarterly phone contacts, and in-person visits with clients receiving services; initiating needs assessments, and locating services in the community for new clients; consulting regularly with health service providers; and maintaining accurate program records for each assigned client.
- Additional responsibilities included ensuring the annual re-evaluation of each individual’s level of care was performed in order to ensure ongoing eligibility for the program.
Security Guard
G4S Security Solutions
Flowood, MS
02.2003 - 12.2016
- Conducted daily security patrols of assigned areas.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
Child Support Enforcement Officer
MS Department of Human Services
Jackson, MS
04.2013 - 05.2015
- Responsibilities included obtaining and processing information necessary for the establishment of paternity and support orders, enforcement of support orders, and review and adjustment of support orders, including contacting mothers and alleged fathers to attempt to secure consent orders of paternity and/or support, locating noncustodial parents of children enrolled in the child support program.
- Additional duties included conducting interviews with custodial and non-custodial parents, preparing cases and the necessary legal and/or administrative documents for review and approval, and monitoring cases for delinquencies and modifications, taking enforcement actions if necessary.
Residential Advisor
Job Corps Center
Crystal Springs, MS
06.2010 - 09.2012
- Primary responsibilities included facilitating community development, and ensuring the effective management of the residence halls.
- Duties were conducted by completing required paperwork in a timely manner. Incident/violation reports, weekly reports, room condition reports, etc.; completing room inspections; and encouraging and supporting an atmosphere conducive to learning.
- Additional duties included assisting new students in adjusting to life on campus and stimulating conversations among resident students within the assigned area.
- Other tasks included ensuring the safety of students and staff by upholding Job Corps policies and procedures.
Field Training Officer
MS Department Of Corrections
Pearl, MS
08.2005 - 08.2007
- Advised senior management on changes needed within the current training program based on feedback received from trainees.
- Organized and implemented weekly training sessions for field staff.
- Demonstrated proper use of equipment, tools, and safety protocols to ensure safe working conditions.
- Developed and monitored progress of individual trainees through regular assessment evaluations.
- Instructed trainees on proper techniques for handling hazardous materials safely.
Correctional Officer
MS Department Of Corrections
Pearl, MS
04.1998 - 08.2005
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Maintained detailed logs of inmate behavior, incidents, and daily activities.
Education
Master of Public Administration - Public Administration
Belhaven University
Jackson, MS12-2016
Bachelor of Science - Criminal Justice
Jackson State University
Jackson, MS05-1997
Skills
- Surveillance monitoring
- Incident reporting
- Access control
- Emergency response
- Patrol procedures
- Traffic regulation
- Conflict resolution
- Safety compliance
- Crisis management
- Effective communication
- Problem solving
- Fire safety training
- Crime prevention methods
- Patrol operations
- Conflict resolution techniques
- General security
- Surveillance
- Checkpoint management
- Investigative tools
- Shift work experience
- Visitor tracking
- Dispatch
- First aid and CPR certified
Affiliations
- Active member in the community, having participated in numerous community service events throughout the year.
- Member of Pathfinders International World Ministries church, serving as the head usher.
- An active member of the Order of the Eastern Star, serving as the Associate Matron of BathSheba #165.
Certification
- Certificate International Academies of Emergency Dispatch: Certified Emergency Telecommunicator (Certification # 657486)
Timeline
Security Officer
Allied Universal Security Services
02.2025 - Current
Security Dispatcher
Millsaps College
10.2022 - 04.2025
Security Officer
University of Mississippi Medical Center, UMMC
11.2017 - Current
Support Coordinator
Hudspeth Regional Center
11.2016 - 09.2017
Child Support Enforcement Officer
MS Department of Human Services
04.2013 - 05.2015
Residential Advisor
Job Corps Center
06.2010 - 09.2012
Field Training Officer
MS Department Of Corrections
08.2005 - 08.2007
Security Guard
G4S Security Solutions
02.2003 - 12.2016
Correctional Officer
MS Department Of Corrections
04.1998 - 08.2005
Master of Public Administration - Public Administration
Belhaven University
Bachelor of Science - Criminal Justice
Jackson State University
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