Gwendolyn Garvin
Glenside,PA
Summary
Dynamic sales professional with a proven track record of exceeding sales quotas and boosting territory revenue, notably at Direct Energy. Skilled in negotiation and building rapport, I leverage my expertise in sales strategies and customer service to drive results and enhance client satisfaction. Achieved significant sales milestones by employing persuasive communication and territory management skills.
Professional with high standards and focus on achieving results. Skilled in sales techniques, persuasive communication, and customer relationship building. Strong team collaborator, adaptable to changing needs, and dependable.
Overview
5
5
years of professional experience
Work History
Door-to-Door Sales Representative
Direct Energy
11.2023 - Current
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
- Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
- Exceeded monthly sales quotas by employing persuasive communication techniques and product knowledge expertise.
- Collaborated with other sales representatives in developing successful strategies to increase overall team productivity.
- Boosted territory revenue through consistent follow-ups on leads and effective time management.
- Educated prospective clients about product features, benefits, and pricing structures to facilitate informed decision-making processes.
Car Sales Consultant
Nissan Motor Corporation
06.2022 - 11.2023
- Conducted comprehensive needs assessments for clients to recommend suitable vehicles based on preferences, budget, and requirements.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Answered telephone and email inquiries from potential customers.
- Boosted customer satisfaction by providing tailored solutions and excellent service during the car buying process.
- Utilized CRM software effectively to track customer interactions, manage leads, and ensure timely follow-up on inquiries.
Receptionist
Honda of Abington
07.2021 - 06.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
Server
Ihop
10.2019 - 07.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
Real Estate
Kaplan
Abington Sr High School
Abington, PA06.2022
Skills
- Building rapport
- Goal oriented
- Sales strategies
- Cold calling
- Territory management
- Customer service
- Neighborhood canvassing
- Paperwork coordination
- Follow-up skills
- Product knowledge
- Sales proficiency
- Software trained
- Sales documentation
- Social media promotion
- Appointment setting
- Quota achievement
- Negotiation
- Upselling
- Supply management
- Sales management
- Teamwork
- Quick learner
- Problem-solving
- Time management
- Multitasking
- Reliability
- Active listening
Timeline
Door-to-Door Sales Representative
Direct Energy
11.2023 - Current
Car Sales Consultant
Nissan Motor Corporation
06.2022 - 11.2023
Receptionist
Honda of Abington
07.2021 - 06.2022
Server
Ihop
10.2019 - 07.2021
Real Estate
Kaplan
Abington Sr High School
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