Gwendolyn Marr
Kalamazoo,MI
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
9
9
years of professional experience
Work History
Shipper & Receiver
UPS Store
Kalamazoo
10.2024 - Current
- Oversaw inventory management, optimizing stock levels and reducing discrepancies.
- Trained new staff on shipping procedures, enhancing team productivity and efficiency.
- Coordinated with customers to resolve shipping inquiries, improving overall satisfaction rates.
- Picked orders, scanned products and packed boxes.
- Provided exceptional customer service to clients, addressing inquiries and resolving issues promptly.
Crewmember
Cairos Kitchen
Kalamazoo
06.2023 - 10.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with team members to optimize kitchen workflow and reduce wait times.
- Maintained cleanliness and organization of workstations to comply with health standards.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Barista
Water Street Coffee Joint
Kalamazoo
07.2022 - 06.2023
- Managed inventory levels and restocked supplies to optimize workflow efficiency
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
In-Shop Worker
Jimmy Johns
Kalamazoo
01.2021 - 11.2021
- Prepared and assembled sandwiches following standardized recipes to ensure consistency and quality.
- Operated kitchen equipment efficiently, maintaining a clean and organized workspace.
- Implemented improvements to workflow processes, enhancing overall service speed and efficiency.
- Collaborated with team members to optimize order accuracy and customer satisfaction.
- Assisted co-workers during busy periods by taking over tasks on an as-needed basis, exemplifying adaptability and teamwork.
Crewmember
USTA
Kalamazoo
07.2019 - 08.2019
- Collaborated with management to plan landscape enhancements aligned with organizational goals.
- Coordinated logistics for events, ensuring timely setup and breakdown of all equipment.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
Camp Counselor
Peace and Nature Camp
Kalamazoo
06.2017 - 06.2019
- Supervised daily activities, ensuring safety and engagement for all campers.
- Developed and implemented creative programming to enhance camper experience and foster teamwork.
- Facilitated group discussions to encourage participation and build a strong community among campers.
- Monitored camper behavior, addressing concerns promptly to maintain a positive camp environment.
- Worked with children of varying age, interest, skill, and developmental levels.
Detasseler
Great Lakes Detasseling
Kalamazoo
07.2017 - 08.2017
- Operated and maintained detasseling equipment efficiently throughout harvest season.
- Monitored crop conditions to optimize detasseling processes for quality results.
- Collaborated with team to enhance workflow and improve productivity during peak periods.
- Demonstrated adaptability by adjusting to changing work environments, field locations, and daily schedules as needed.
- Sustained focus amidst distractions such as insects or unfavorable weather conditions, ensuring task completion and high-quality work.
Education
Bachelor of Arts - General Fine Arts, Emphasis In Metalsmithing
Western Michigan University
Kalamazoo, MI05-2026
High School Diploma -
Otsego High School
Otsego, MI06-2021
No Degree - General education.
Gull Lake Homeschool Partnership
Gull Lake, MI03-2018
Skills
- Shipping coordination
- Product packaging
- Customer service
- Cash handling
- Teamwork and collaboration
- Multitasking and organization
- Problem-solving
- Cleaning
- Event setup and breakdown
- Positive engagement
- Effective communication
- Creative mindset
Timeline
Shipper & Receiver
UPS Store
10.2024 - Current
Crewmember
Cairos Kitchen
06.2023 - 10.2024
Barista
Water Street Coffee Joint
07.2022 - 06.2023
In-Shop Worker
Jimmy Johns
01.2021 - 11.2021
Crewmember
USTA
07.2019 - 08.2019
Detasseler
Great Lakes Detasseling
07.2017 - 08.2017
Camp Counselor
Peace and Nature Camp
06.2017 - 06.2019
Bachelor of Arts - General Fine Arts, Emphasis In Metalsmithing
Western Michigan University
High School Diploma -
Otsego High School
No Degree - General education.
Gull Lake Homeschool Partnership