Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gwendolyn McClelland

Jacksonville

Summary

Results-oriented education professional with track record of fostering academic growth and supporting diverse student needs. Adept at delivering personalized instruction that resonates with learners.

Overview

38
38
years of professional experience
1
1
Certification

Work History

TUTOR

First Coast YMCA
02.2024 - Current
  • Help to run an after-school reading program using the SIPPS Method (Systematic Instruction in Phonological Awareness, Phonics and Sight Words)

READER/EVALUATOR

Measurement Inc.
04.2022 - Current
  • Company Overview: Remote
  • Evaluate and grade end-of-year essay exams for 3-5 grade.
  • This position recurs annually from April-June.
  • Remote

Special Education Teacher Intern

Duval County Public Schools
08.2023 - 05.2024


  • Improved student comprehension by differentiating instruction and employing a variety of teaching methods.
  • Promoted a growth mindset among students by encouraging effort, persistence, and adaptability in overcoming challenges.

HEALTH INSURANCE AGENT

Blue Cross Blue Shield/ ConnectiCare
10.2022 - 12.2022
  • Sold Medicare Advantage plans over the phone in a call center setting.
  • This was a contract position for Annual Open Enrollment 2023.

TEACHER ASSISTANT

The Goddard School/Blue Marble
06.2018 - 12.2019
  • Assisted in 3 and 4 year old classrooms

CUSTOMER CONTACT ASSOCIATE

VOYA Financial
10.2012 - 06.2014
  • Educated participants about retirement plans
  • Series 6 Registered FINRA Representative
  • Processed trades, loan requests, withdrawals and stock rebalancing
  • Complex problem solving and outbound response to participants

English Teacher

University of Salamanca
07.1987 - 08.1987
  • Developed innovative lesson plans to engage students in English language learning.
  • Prepared and implemented lesson plans


Education

No Degree - Political Science

University of North Florida
Jacksonville, FL

State of Florida - Exceptional Student Education

Bachelor of Arts - Political Science

McGill University
Montreal, Canada

Skills

  • Patience and empathy
  • Problem-solving skills
  • Creative thinking
  • Collaboration and teamwork

Certification

  • BLS - Basic Life Support Training - Active

Languages

English
Native or Bilingual

Timeline

TUTOR

First Coast YMCA
02.2024 - Current

Special Education Teacher Intern

Duval County Public Schools
08.2023 - 05.2024

HEALTH INSURANCE AGENT

Blue Cross Blue Shield/ ConnectiCare
10.2022 - 12.2022

READER/EVALUATOR

Measurement Inc.
04.2022 - Current

TEACHER ASSISTANT

The Goddard School/Blue Marble
06.2018 - 12.2019

CUSTOMER CONTACT ASSOCIATE

VOYA Financial
10.2012 - 06.2014

English Teacher

University of Salamanca
07.1987 - 08.1987

State of Florida - Exceptional Student Education

No Degree - Political Science

University of North Florida

Bachelor of Arts - Political Science

McGill University

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