Gwendolyn Mickens
Philadelphia,PA
Summary
Experienced Custodial Manager with 15+ years leading cleaning scheduling, staff supervision, inventory control, and fire code compliance. Focused on safe, efficient facilities and reliable daily operations.
Overview
17
17
years of professional experience
Work History
Custodial Manager
Yukon Fire Protection Services
Philadelphia, Pennsylvania
02.2023 - Current
- Managed custodial staff, ensuring that all tasks were completed in a timely and efficient manner.
- Trained custodial staff on cleaning methods, safety rules, and site procedures.
- Inspected workspaces for cleanliness, safety, and fire code compliance.
- Managed inventory for cleaning supplies, equipment, and protective materials.
- Ordered supplies for the custodial department while staying within budget constraints.
- Scheduled daily cleaning for offices, bays, washrooms, and training rooms.
- Coordinated special cleanup for maintenance work and emergency response needs.
- Documented service requests, inspections, and custodial work orders.
- Assisted in resolving customer complaints regarding custodial services in a professional manner.
Custodial Manager
Brooks Range Contract Services
Philadelphia, Pennsylvania
02.2010 - 02.2023
- Managed custodial staff, ensuring that all tasks were completed in a timely and efficient manner.
- Trained custodial staff on cleaning methods, safety rules, and site procedures.
- Inspected workspaces for cleanliness, safety, and fire code compliance.
- Scheduled daily cleaning for offices, bays, washrooms, and training rooms.
- Managed inventory for cleaning supplies, equipment, and protective materials.
- Monitored inventory levels of supplies and ordered additional items when necessary.
- Trained staff on how to use appropriate equipment safely and effectively while following established procedures.
- Performed preventive maintenance checks on equipment used by the custodial team to ensure optimal performance levels.
- Assisted in resolving customer complaints regarding custodial services in a professional manner.
- Maintained records of attendance, performance reviews, payroll information and other relevant data related to the custodial staff.
Education
Associate of Arts - Early Childhood Education
Community College of Philadelphia
Philadelphia, PA05-1981
High School Diploma -
Kensington High School For Girls
Philadelphia, PA06-1978
Skills
- Cleaning scheduling
- Fire code compliance
- Inventory control
- Equipment maintenance
- Work order tracking
- Staff supervision
Timeline
Custodial Manager
Yukon Fire Protection Services
02.2023 - Current
Custodial Manager
Brooks Range Contract Services
02.2010 - 02.2023
Associate of Arts - Early Childhood Education
Community College of Philadelphia
High School Diploma -
Kensington High School For Girls