Ronald Shircliff
Indianapolis,IN
Summary
Results-oriented custodial professional with over 12 years of experience in facility management. Known for strong problem-solving abilities and effective communication, consistently enhancing staff performance and customer satisfaction through strategic training and support.
Overview
13
13
years of professional experience
Work History
Custodial Manager
MSDLT Lawerence Township
Indianapolis, IN
01.2014 - Current
- Oversaw daily cleaning operations, ensuring compliance with safety and sanitation standards.
- Developed training programs for staff to enhance efficiency in custodial tasks.
- Implemented inventory management system for cleaning supplies, reducing waste and costs.
- Conducted regular inspections to maintain facility cleanliness and address issues promptly.
- Collaborated with maintenance teams to coordinate facility repairs and improvements.
- Established performance metrics for custodial staff, driving accountability and quality of service.
- Fostered positive relationships with stakeholders through effective communication and responsiveness to needs.
- Collaborated with other department managers to develop a cohesive facility maintenance plan.
- Evaluated employee performance regularly to identify strengths, weaknesses, and opportunities for growth or improvement.
- Developed strong relationships with employees, fostering a positive work environment that promoted teamwork and collaboration.
- Streamlined inventory management, ensuring adequate supplies for daily operations.
- Promoted safety and compliance with industry regulations by conducting frequent safety audits.
- Maintained detailed records of all maintenance activities, facilitating accurate budgeting and forecasting efforts.
- Increased customer satisfaction by addressing concerns promptly and professionally.
Grocery Clerk
Marsh
Indianapolis, IN
01.2013 - 01.2014
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained inventory levels by restocking shelves and organizing products effectively.
- Operated cash register, processing transactions accurately and efficiently.
- Collaborated with team members to optimize store layout for improved customer flow.
Education
High School Diploma -
Lawerence Central
Indianapolis, IN06-2013
Skills
- Landscaping maintenance
- Restroom maintenance
- Cleaning techniques
- Sanitation standards
- Chemical handling
- Task delegation
- Carpet cleaning
- Waste management
- Work scheduling
- Facilities management
- Pest control
- Cleaning practices
- Cleaning and sanitation
- Customer service-focused
- Vacuuming and sweeping
- Cleaning bathrooms
- Workload prioritization
- Training and mentoring
- Staff training and development
- Task assignment
- Team building
- Health and safety compliance
- Customer relationship management
- Invoice processing
- Department coordination
- Staff motivation
- Inventory control
- Ordering cleaning supplies
- Quality assurance
- Employee evaluations
- Staff scheduling
- Performance evaluation
- Performance improvements
- Maintenance coordination
- Supply inventory management
- Document control
- Vendor management
- Regulatory compliance
- Mopping and buffing floors
- Room inspection
- Quality assurance and control
- Teamwork and collaboration
- Team performance management
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Computer skills
- Organizational skills
- Team leadership
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Problem resolution
- Relationship building
Timeline
Custodial Manager
MSDLT Lawerence Township
01.2014 - Current
Grocery Clerk
Marsh
01.2013 - 01.2014
High School Diploma -
Lawerence Central