Valencia Stegall
WACO,TX
Summary
Dynamic Custodial Manager at Aramark with expertise in green cleaning and facilities management. Proven track record of enhancing customer experiences through effective task delegation and a commitment to sanitation standards. Cultivated a collaborative workplace culture, significantly improving operational efficiency and employee morale.
Overview
24
24
years of professional experience
Work History
Custodial Manager
Aramark
Waco, TX
06.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Facilitated a collaborative and positive workplace culture.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Executive Director
Hyatt Place -
South Carolina
01.2018 - 03.2020
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Steered employees through shifts in structure, preserving motivation and involvement throughout.
- Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
Night Auditor
Wood Spring Suites
Waco, TX
01.2018 - 03.2020
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Conducted nightly reviews of daily room occupancy and hotel's financial performance.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
- Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
Director of Environmental Services
Hospitality Healthcare
South Carolina
08.2016 - 01.2018
- Ensured standards were met through consistent oversight.
- Maintained up-to-date knowledge of relevant industry standards, trends, legislation changes, ensuring organizational compliance at all times.
Room Inspector
Aimbridge Hospitality
South Carolina
03.2015 - 06.2016
- Collaborated with various team members to meet guests' requests.
- Maintained records in property management system for room inspections.
- Performed daily walk-throughs of public areas, identifying potential hazards or cleanliness concerns for prompt resolution.
- Collaborated with the housekeeping team to ensure timely completion of room cleaning tasks.
- Increased employee productivity by providing constructive feedback on individual performance during routine evaluations.
- Played an essential role in maintaining the hotel''s reputation for excellence through consistent delivery of exceptional service levels.
Assistant Manager
Detroit Marriott at the Renaissance Center
Detroit, MI
12.2000 - 04.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
GED - General Studies
Richland One Adult
Columbia, SC05.2016
Skills
- Green cleaning
- Landscaping maintenance
- Restroom maintenance
- Cleaning techniques
- Sanitation standards
- Task delegation
- Waste management
- Work scheduling
- Facilities management
- Cleaning practices
- Cleaning and sanitation
- Customer service-focused
Timeline
Custodial Manager
Aramark
06.2023 - Current
Executive Director
Hyatt Place -
01.2018 - 03.2020
Night Auditor
Wood Spring Suites
01.2018 - 03.2020
Director of Environmental Services
Hospitality Healthcare
08.2016 - 01.2018
Room Inspector
Aimbridge Hospitality
03.2015 - 06.2016
Assistant Manager
Detroit Marriott at the Renaissance Center
12.2000 - 04.2014
GED - General Studies
Richland One Adult