Kirk Hargis
Summerville,SC
Summary
Dynamic Custodial Manager at T&H Services with expertise in green cleaning and facilities management. Proven track record in enhancing sanitation standards and optimizing workflows. Skilled in task delegation and problem-solving, leading a team of 25 to achieve operational excellence and client satisfaction. Committed to sustainable practices and continuous improvement.
Overview
36
36
years of professional experience
Work History
Custodial Manager
T&H Services
North Charleston, SC
05.2025 - Current
- Managed daily custodial operations to ensure facility cleanliness and safety.
- Trained staff on effective cleaning techniques and equipment usage.
- Conducted inspections to maintain high standards of sanitation and orderliness.
- Developed and implemented efficient cleaning schedules for optimal workflow.
- Oversee 25 employees for the State Department of the United States. We work 24 hours a day 5 days a week.
- Set par levels and did all the ordering for the department.
- Primary point of contact between the custodial team, management, and client.
- Problem-solving skills to address operational challenges and customer concerns effectively
- Assisted in the development of safety protocols for cleaning procedures.
- Evaluated team performance to identify areas for improvement and training opportunities.
- Managed the hiring process for new custodial staff members, ensuring proper qualifications were met before onboarding.
- Evaluated employee performance regularly to identify strengths, weaknesses, and opportunities for growth or improvement.
- Improved overall cleanliness and sanitation by implementing efficient custodial management processes.
- Implemented sustainable practices, such as green cleaning solutions and energy-efficient equipment usage.
Account Manager
Answer Financial
Summerville, SC
03.2023 - 03.2025
- Managed client accounts, ensuring timely delivery of services and support.
- Developed strong relationships with clients to enhance customer satisfaction and retention.
- Analyzed client needs and provided tailored insurance solutions to meet specific requirements.
- Collaborated with cross-functional teams to streamline processes and improve service efficiency.
Personal Lines Account Manager
Harry Morse Insurance Agency
North Charleston, SC
02.2019 - 03.2023
- Managed client accounts, ensuring comprehensive coverage and policy compliance.
- Developed tailored insurance solutions based on client needs and risk assessments.
- Coordinated with underwriters to streamline policy issuance and renewal processes.
- Trained junior staff on best practices in customer service and product knowledge.
Insurance Specialist
American Home Insurance
Denver, CO
02.2010 - 10.2019
- Maintained high standards of customer service by building relationships with clients.
- Reduced claims processing time by effectively collaborating with adjusters, claimants, and internal departments.
- Maintained a high level of industry expertise through continuous professional development courses and certifications in the field of insurance specialty.
Territory Manager
Guest Supply Sysco
Denver, CO
06.1990 - 08.2001
- Directed territory sales strategies to maximize revenue growth and market penetration.
- Cultivated strong relationships with key clients to enhance customer loyalty and retention.
- Analyzed market trends and competitor activities to inform strategic decision-making.
- Collaborated with cross-functional teams to optimize product distribution and inventory management.
- Sold chemicals and hotel amenities to hotels and custodian companies
Education
Bachelor of Science - Marketing
Minnesota State University, Mankato
Mankato, MN06-1990
Skills
- Green cleaning
- Restroom maintenance
- Chemical handling
- Task delegation
- Facilities management
- Cleaning and sanitation
- Cleaning techniques
Timeline
Custodial Manager
T&H Services
05.2025 - Current
Account Manager
Answer Financial
03.2023 - 03.2025
Personal Lines Account Manager
Harry Morse Insurance Agency
02.2019 - 03.2023
Insurance Specialist
American Home Insurance
02.2010 - 10.2019
Territory Manager
Guest Supply Sysco
06.1990 - 08.2001
Bachelor of Science - Marketing
Minnesota State University, Mankato