GWENDOLYN MORRIS
Indianapolis,IN
Summary
Adept at multitasking and teamwork, demonstrated through efficient management of multiple food stations at Chele's Catering and seamless collaboration for high-quality guest experiences at Buffalo Wild Wings. Excelled in customer service and safe food handling, significantly reducing food waste and enhancing dining satisfaction. Proven track record in adopting employer-desired skills for superior performance.
Overview
13
13
years of professional experience
Work History
LINE/PREP COOK
CHELE'S CATERING
02.2017 - 03.2019
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
Assistant
HAMILTON CLEANING SERVICE
08.2016 - 12.2017
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Provided assistance to other staff members with cleaning of difficult areas.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
SERVER/CASHIER
WHAT'S COOKING
08.2015 - 06.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
SERVER
BUFFALO WILD WINGS
02.2006 - 06.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Associate of Applied Science - Business Management
BROWN MACKIE COLLEGE
Indianapolis, INSkills
- Attention to Detail
- Cleaning and organization
- Customer Service
- Safe Food Handling
- Teamwork and Collaboration
- Efficient multitasking
- Time Management
- Following Instructions
- Food handling
- Food Preparation
- Quick-learning
- Dependable and reliable
Timeline
LINE/PREP COOK
CHELE'S CATERING
02.2017 - 03.2019
Assistant
HAMILTON CLEANING SERVICE
08.2016 - 12.2017
SERVER/CASHIER
WHAT'S COOKING
08.2015 - 06.2016
SERVER
BUFFALO WILD WINGS
02.2006 - 06.2015
Associate of Applied Science - Business Management
BROWN MACKIE COLLEGE
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