Gwendolyn Pritchett
Cantonment
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
Work History
Admissions Team Member
Alabama Adventure And Splash Adventure
05.2020 - 08.2023
- Issued tickets to customers and collected payments and fees for desired services.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, and enforcing rules and safety policies.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events, and landmarks.
Post Office Assistant
Commons Post Office
05.2024 - 07.2024
- Assisted customers in selecting appropriate shipping services based on their needs, resulting in increased revenue.
- Safeguarded confidential information by adhering to strict privacy policies when handling sensitive customer data.
- Utilized computer systems effectively for tracking packages, managing transactions, and updating customer records as needed.
- Enhanced customer satisfaction by efficiently handling postal transactions and inquiries.
- Maintained a well-organized work environment to facilitate efficient operations and customer service.
Barista
Common Grounds Cafe
07.2024 - 08.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Education
Bachelor of Science - Music Education-Keyboard Emphasis
Pensacola Christian College
Pensacola, FL05.2024
Skills
- Music Lessons and Music Theory
- Lesson Planning and Preparation
- Church Pianist
- Piano Accompanist
- Strong Work Ethic and Dependable
- Ability to connect with people easily
- Organizational and Planning Skills
- Special Needs Support
- Collaborative and Team-Oriented
- Self-motivated with positive attitude
Outreach Service
2-week Mission Trip to Moldova (July 2019)
2-week Mission Trip to Colombia, South America (June 2022)
Timeline
Barista
Common Grounds Cafe
07.2024 - 08.2024
Post Office Assistant
Commons Post Office
05.2024 - 07.2024
Admissions Team Member
Alabama Adventure And Splash Adventure
05.2020 - 08.2023
Bachelor of Science - Music Education-Keyboard Emphasis
Pensacola Christian College
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