GWENDOLYN WILLIAMS
Memphis,TN
Summary
Motivated social worker with strong experience in client assessment and crisis intervention. Background in emergency medical services and community education enhances the ability to build trusting relationships with clients and families. Proven track record of managing high-stress situations and facilitating effective resolutions.
Overview
1
1
Certification
15
15
years of professional experience
Work History
EMERGENCY MEDICAL TECHNICIAN DRIVER/EMT
LIFECARE AMBULANCE
Memphis, TN
05.2026 - Current
- Received emergency and non-emergency calls, recorded critical information for police, officers, and firefighters, facilitated communication of emergency solutions, delivered on-scene emergency care, and transported patients to local hospitals.
- Responded to emergency calls and provided immediate medical assistance to patients.
- Assisted in patient transport while ensuring safety and comfort during transit.
- Administered first aid and CPR in high-pressure situations with compassion and care.
2ND GRADE TEACHER
MEMPHIS SHELBY COUNTY SCHOOLS
08.2025 - 05.2026
- Maintained records of student progress and social development by collaborating with tutors, supervising students during lunch and recess, addressing behavioral issues, and reporting incidents like fights or suspected child abuse.
- Developed engaging lesson plans aligned with curriculum standards.
- Fostered a positive classroom environment promoting student collaboration.
- Implemented effective classroom management strategies for diverse learners.
MEDICAL COORDINATOR
MEDICAL TRANSPORTATION SERVICE
MEMPHIS, TN
11.2022 - 08.2025
- Verified patient eligibility for stretcher transport according to insurance network requirements. Assisted patients in accessing financial resources, food support, and mental health services to ensure comprehensive care.
- Coordinated patient schedules for medical transportation services across multiple locations.
- Managed communication between healthcare providers and transportation teams effectively.
- Oversaw compliance with safety regulations and protocols during transport operations.
EMERGENCY MEDICAL TECHNICIAN
BAPTIST AMBULANCE
Memphis, TN
03.2014 - 10.2022
- Received emergency and non-emergency calls, recorded critical information for police and firefighters, transmitted information and provided emergency solutions, delivered on-scene emergency care, and transported patients to hospitals.
- Responded rapidly to emergency calls and dispatched appropriate medical teams.
- Assessed patients' conditions and provided immediate, life-saving interventions.
- Collaborated with paramedics to stabilize patients during transport to medical facilities.
COMMUNITY PROGRAM EDUCATOR
Behavioral Services of TN
Cordova, TN
10.2011 - 03.2014
- Assessed client needs daily, coordinated appointments, facilitated family visits, and implemented service plans to prevent behavioral crises.
- Developed educational materials for behavioral programs and workshops.
- Facilitated training sessions for staff on program implementation and best practices.
- Collaborated with multidisciplinary teams to enhance client engagement strategies.
Education
BACHELOR OF SCIENCE - INTERDISCIPLINARY IN CRIMINAL JUSTICE /SOCIAL WORK
LeMoyne-Owen College
05-2026
Skills
- Emergency response
- Crisis management
- Client assessment
- Time management
- Effective communication
- Classroom management
Certification
Emergency Medical Technician, CPR Certified
volunteer intern experience
Moriah House, Volunteer, Memphis, TN, 2022-05, Ariana Rimson, 05/2022, Memphis, TN, Memphis Juvenile Court, - Current Foster Care Board AdvocateO
Timeline
EMERGENCY MEDICAL TECHNICIAN DRIVER/EMT
LIFECARE AMBULANCE
05.2026 - Current
2ND GRADE TEACHER
MEMPHIS SHELBY COUNTY SCHOOLS
08.2025 - 05.2026
MEDICAL COORDINATOR
MEDICAL TRANSPORTATION SERVICE
11.2022 - 08.2025
EMERGENCY MEDICAL TECHNICIAN
BAPTIST AMBULANCE
03.2014 - 10.2022
COMMUNITY PROGRAM EDUCATOR
Behavioral Services of TN
10.2011 - 03.2014
BACHELOR OF SCIENCE - INTERDISCIPLINARY IN CRIMINAL JUSTICE /SOCIAL WORK
LeMoyne-Owen College