Gwendolyn J. Doolittle, RN
Cedar Rapids,IA
Summary
Dedicated, supportive and patient oriented Registered Nurse with experience in virtual nursing, medical admissions, triage and direct patient care. Excellent problem-solving and time management skills, efficient and always willing to go the extra mile to help others. Works well under pressure, enjoys challenges and collaborating with team.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Virtual Nurse
UnityPoint Health - St Luke's Hospital
02.2023 - Current
- Obtain medical history from patients upon admission
- Accurately document patient information into EPIC system
- Order chaplain and social consults when appropriate
- Scribe and contribute to assessments for inpatient nurses
- Create individualized discharge instructions including medications, education and appointments
- Schedule appointments via telephone or EPIC online booking software
- Ensure discharge instructions are complete and accurate, collaborate with healthcare team regarding any concerns or corrections
- Notify pharmacists of “Non-Med To Bed” requests when appropriate
- Fax discharge instructions to facilities via traditional or digital method
- Discuss findings on how to improve efficiency and accuracy at bi-monthly meetings
- Create and update instructional materials for team members
- Act as a resource for team members by answering questions, solving problems and training during job shadows
- Adhere to HIPAA regulations and maintain a high degree of confidentiality when speaking with patients at all times
Medical Admissions Nurse
UnityPoint Health - St Luke's Hospital
09.2022 - Current
- Obtain medical history from patients upon admission
- Accurately document patient information into EPIC system
- Order chaplain and social consults when appropriate
- Notify healthcare team of any concerns or pertinent information
- Adhere to HIPAA regulations and maintain a high degree of confidentiality when speaking with patients at all times
Phone Triage Nurse
PCI Pediatrics
06.2022 - 07.2022
- Assessed incoming calls and triaged to appropriate level of care based on urgency, acuity and ability to wait for an appointment
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care
- Verified, updated and communicated patient history prior to clinic appointments and procedures with providers
- Evaluated patient histories, complaints and current symptoms
- Provided direct patient care, administered medications, immunizations and performed culture swabs
- Documented treatments delivered, medications, discharge instructions and follow-up care in EMR
- Educated patients on medications, treatments and patient care instructions
- Coordinated follow-up medical care, submitted referrals and medication prescriptions
- Adhered to HIPAA regulations and maintained a high degree of confidentiality when speaking with patients at all times
Education
Registered Nurse
Kirkwood Community College
Cedar Rapids, IA2021
Skills
- Communication
- Critical Thinking
- Problem Solving
- Innovative
- Prioritizing
- Time Management
- Collaboration
- Coaching and Mentoring
- Patient and Family Education
- Technology Enthusiast
- Compassion
- Patient Advocacy
Certification
Basic Life Support - American Red Cross
Timeline
Virtual Nurse
UnityPoint Health - St Luke's Hospital
02.2023 - Current
Medical Admissions Nurse
UnityPoint Health - St Luke's Hospital
09.2022 - Current
Phone Triage Nurse
PCI Pediatrics
06.2022 - 07.2022
Registered Nurse
Kirkwood Community College
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