Gwennay Turks
Clarksville,TN
Summary
Motivated and detail-oriented aspiring Patient Care Technician seeking an entry-level position in a hospital setting. Eager to contribute to a collaborative healthcare team by applying a strong foundation in medical and patient care skills. Completed coursework in Medical Terminology, Basic Nursing Skills, Nutrition and Hydration, Medical Office Procedures, Patient Care and Vital Signs, Infection Control, Personal Care, Safety Protocols, and Electronic Health Records Management. Committed to delivering compassionate, high-quality support while continuing to learn and grow in a fast-paced clinical environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
FOUNDER & CEO
HIS & HERS LAVISH LOUNGE
06.2017 - Current
- Scheduling appointments
- Filing and coding, included but not limited to: Client specifics (such as medical history in relation to services and compatibilities, allergies, scalp/strand reactions, service history and etc..) Employee and business specifics (such as employee files, inventory, legal documents, permits, licenses, vendors, budgets and etc..)
- Marketing
- Advertising
- Delivering competitive and outstanding services to clients
- Styling
- Managing employees, including but not limited to: Scheduling shifts, payrolls, handling contracts, ensuring they stay within county, state, cosmetology board and federal guidelines
- Handling Inventory
- Maintaining a clean and safe work space including but not limited to: Sanitizing furniture, tools and product bottles and dishes
- Keeping all legalities up to date with state, board and county regulations.
Ramp Agent
FeDex Express
08.2023 - 04.2024
- Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane
- Followed safety procedures such as using reflective gear while working on the ramp
- Checked flight manifests to ensure accuracy of packages loaded onto planes
- Verified correct labeling of containers containing hazardous materials for transport on planes
- Processed necessary paperwork related to cargo shipments including customs documents
- Coordinated day-to-day schedules, tasks and positions for slide crew
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries
- Placed bins, carts and containers in convenient locations to assist with loading efficiency
- Used scanners to track parcel information, condition or receipt
- Checked cargo before transportation and determined if items adhered to proper regulation standards
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation
- Tagged and wrote identifying information on containers, boxes and cargo
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation
- Packed boxes and stock using organizational guidelines.
Dangerous Goods Agent
FEDEX EXPRESS
05.2022 - 08.2023
- Inspection of hazardous material packaging which include but are not limited to: Ensuring required legal documentations and labels are correct within IATA, Federal Express and Federal guidelines and in a timely matter
- Ensuring those documents and labels are present, current and displayed properly
- Ensuring the proper packaging is used as well as seal (if required) within the IATA, Federal Express and Federal guidelines
- Accept or Bump inspected DG packages
- Which include but are not limited to: Data entry for accepted or bumped DG packages
- Communication with shipper's and or recipient's of bumped packages in regards of DG package status and required pick up or disposal process
- Ensures the handling of the DG is safely and legally done
- Including: Palletization, the proper separations, and aircraft/truck loading, count on certain HAZ Material specifics using proper log sheets and that all documents that are to be handed to transporter or on can/truck are present as well.
COURIER/DOT
FEDEX EXPRESS
04.2021 - 05.2023
- Operates company vehicles to serve the Purple Promise by providing courteous and efficient delivery and pick up of packages in assigned area
- Collaborated with dispatch and team members to coordinate different routes and reallocate pickups and drop-offs
- Checked and secured package loads before deliveries
- Documented pickups and deliveries and submitted reports after shift
- Sorted shipments and scheduled routes to meet company standards and time requirements
- Developed delivery route understanding to avoid high traffic and construction areas
- Answered shipment and delivery questions concerning estimated times of arrival
- Scanned inbound and outbound packages to sort for destination
- Obtained official signatures and required payments for different types of deliveries.
Package Handler
Federal Express, FedEx
10.2019 - 04.2021
- Sorted packages to appropriate slide, line or belt for final distribution
- Assisted in loading delivery trucks with prepared packages
- Resolved conveyor system issues by clearing jams and blockages
- Scanned and sorted packages according to destinations and service type using handheld scanner
- Palletized boxes to increase movement and shipment efficiency
- Braced, padded and supported items in packages to prevent shifting and damages
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
Certified Nursing Assistant
Denton Regional Medical Center
05.2013 - 04.2014
- Logging patient visitors in and out
- Assisting with everyday lifestyle activities including but not limited to: Bathing, feeding, dressing, grooming hair and etc.
- Logging and assisting with meds under the supervision of a RN
- Checking Vitals
- Maintaining a clean and safe space at all times
- Documenting emotions
- Calming down and soothing patients
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets
- Exhibited compassionate care and communication regarding issues surrounding death and dying
- Assisted residents in preparing for activities and social programs
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns
- Distributed drinking water and nourishment to residents
- Helped residents walk with or without self-help devices
- Used mobility devices to transport patients
- Assisted residents with bathing and dressing to promote personal hygiene
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers
- Observed and reported unusual symptoms and changes to charge nurse
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Safety Attendant
Denton Regional Medical Center
03.2013 - 04.2013
- Removing all hazardous objects from patient's room
- Ensuring room remain clean and safe for patient
- Observe patient behaviors and moods, including: On the log sheet properly document patient's moods, triggers and time frames
- If needed, request additional help if patient became uncontrollable or tried to harm themselves
- Calming and soothing patient when emotion levels rise.
Education
Certificate - Patient Care Technician
Professional Allied Health LLC
Memphis, TN07.2025
SCHOOX
Memphis, TN01.2023
Master Cosmetology -
Empire Beauty School - Kennesaw
Kennesaw, GA01.2017
Brookhaven Community College
Farmers Branch, TX12.2012
Skills
- Proficient in taking vital signs, recording medical histories, and assisting with physical examinations
- Skilled in performing basic laboratory tests, including urinalysis and blood glucose monitoring
- Accurate in measuring and documenting food and fluid intake and output
- Excellent interpersonal and communication skills, ensuring patient comfort and satisfaction
- Strong attention to detail with the ability to maintain accurate patient records
- Knowledgeable in infection control protocols and sterilization techniques
- Proficient in using Electronic Health Records (EHR) systems
- Experienced in basic nursing assistant duties, including transferring residents using gait belts, wheelchairs, walkers, and canes
- Able to work effectively under pressure in fast-paced environments
- Strong organizational skills with the ability to multitask efficiently
- Organizational Structuring
- Project Management
- Business Planning
- Performance Assessment
- Entrepreneurial Thinking and Innovation
- Goal Setting
- Problem Solving
Clinical and Healthcare Skills
Business and Leadership Skills
- Financial Management
- Relationship and Team Building
- Strategic Planning and Execution
- Regulatory Compliance
- Leadership and People Development
- Complex Problem Solving
- Budget Planning
- Employee Motivation and Performance Management
- Judgement and Decision Making
- Executive Leadership
- Knowledge of Hazardous Materials Handling
- Strong Multitasking Abilities
- Time Management
- Loading and Unloading Operations
- Customer Service Excellence
- Familiarity with FAA Regulations
- Live Cargo Handling
Additional Skills
Certification
- DOT COMPLIANT (2021)
- Certified DG AGENT, FEDERAL EXPRESS - 2022
- Certified SPILL CLEAN, FEDERAL EXPRESS - 2022
- Certified LEC, FEDERAL EXPRESS - 2023
- Certified Patient Care Technician - 2025-2027
Timeline
Ramp Agent
FeDex Express
08.2023 - 04.2024
Dangerous Goods Agent
FEDEX EXPRESS
05.2022 - 08.2023
COURIER/DOT
FEDEX EXPRESS
04.2021 - 05.2023
Package Handler
Federal Express, FedEx
10.2019 - 04.2021
FOUNDER & CEO
HIS & HERS LAVISH LOUNGE
06.2017 - Current
Certified Nursing Assistant
Denton Regional Medical Center
05.2013 - 04.2014
Safety Attendant
Denton Regional Medical Center
03.2013 - 04.2013
SCHOOX
Master Cosmetology -
Empire Beauty School - Kennesaw
Brookhaven Community College
Certificate - Patient Care Technician
Professional Allied Health LLC