Gwenne Theodore

• Implement Day Habilitation Service Plan (DHSP) objectives
• Collect and Document each person’s progress towards DHSP objectives
• Assist individuals physically as necessary
• Ensure individuals health, safety and general well being
• Provide and maintain community based habilitation/therapeutic experiences through social, recreational and volunteer opportunities, based on individual’s needs and wishes
• Ensure and safeguard individuals’ human dignity, rights, and liberties

• Ensure safe daily transportation of individuals on route
• Assist individuals entering and exiting vehicle as needed
• Provide curb to curb service in professional, safe and courteous manner
• Conduct and document vehicle safety check prior to each route
• Monitor behavior and/or medical condition of individuals with disabilities during daily transport
• Report and record all incidents to Transportation Manager

Customer Service / Retail

• Maximized performance by monitoring daily activities and mentoring team members.
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
• Approved regular payroll submissions for employees.
• Established and updated work schedules to account for changing staff levels and expected workloads.
• Oversee Daily Operations, including: Banking, Ordering, Merchandising, Scheduling and Training

• Scheduled and accompanied clients to medical appointments.
• Helped clients manage money, pay bills and shop for groceries or personal items.
• Administered medication as directed by physician.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted in Personal Care needs of client.

• All aspects of daily functions, including Hiring, Banking, Scheduling, Training and Customer Service.