Gwetia Williams
Kansas City,Missouri
Summary
Dynamic and detail-oriented professional with experience at Silgan Containers, excelling in product assembly and quality control. Proven ability to enhance productivity through effective teamwork and adherence to safety protocols. Skilled in operating hand and power tools, with a strong commitment to achieving production goals and ensuring customer satisfaction.
Professional with experience in manufacturing environments, prepared for role in assembly. Strong ability to contribute to team efforts and adapt to evolving requirements. Skilled in operating machinery, following safety protocols, and ensuring product quality. Reliable, with focus on achieving results and maintaining high standards in all tasks.
Experienced with assembly line operations, ensuring smooth and efficient workflows. Utilizes strong mechanical skills to maintain and troubleshoot equipment. Track record of maintaining high-quality standards and meeting production deadlines consistently.
Overview
8
8
years of professional experience
Work History
Assembly Line Worker
Silgan Containers
01.2025 - 07.2025
- Assembled components according to specifications, ensuring accuracy and quality standards were met.
- Operated machinery safely while adhering to all safety protocols and procedures.
- Maintained clean and organized work area to promote efficiency and safety during assembly processes.
- Collaborated with team members to streamline workflows and enhance overall productivity on the line.
- Inspected finished products for defects, contributing to quality assurance efforts in production.
- Followed instructions from supervisors to meet production goals and timelines effectively.
- Assisted in the setup of equipment for assembly tasks, learning operational procedures quickly.
- Adapted to changing tasks and priorities, demonstrating flexibility and commitment to team objectives.
Delivery Driver
Amazon
02.2023 - 12.2024
- Navigated delivery routes efficiently to ensure timely package arrival.
- Loaded and unloaded packages, maintaining safety and accuracy during transport.
- Communicated with customers to confirm delivery details and address concerns.
- Conducted vehicle inspections to ensure compliance with safety standards.
- Utilized GPS technology to optimize navigation and route planning.
- Managed documentation for deliveries, ensuring accurate records were maintained.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Caregiver
Help at Home Senior Care
03.2020 - 09.2023
- Assisted clients with daily living activities, ensuring comfort and safety.
- Developed personalized care plans to meet individual client needs and preferences.
- Monitored health conditions and reported changes to healthcare professionals promptly.
- Provided emotional support and companionship to enhance clients' quality of life.
- Trained new caregivers on best practices for patient care and communication techniques.
- Maintained accurate records of client care activities and progress reports consistently.
- Implemented safety protocols to minimize risks during caregiving tasks effectively.
- Collaborated with family members to provide updates on client well-being and care strategies.
- Assisted clients with activities of daily living, promoting independence and quality of life.
Customer Service Representative
Conveyor Solutions
04.2017 - 08.2020
- Resolved customer inquiries through phone, email, and chat channels to enhance satisfaction.
- Trained new representatives on systems, processes, and customer interaction protocols.
- Implemented feedback mechanisms to gather insights and improve service delivery.
- Collaborated with teams to streamline procedures and reduce response times.
- Analyzed customer feedback data to identify trends and recommend improvements.
- Managed escalated issues with a focus on resolution and customer retention strategies.
- Developed training materials that enhanced onboarding processes for new staff members.
- Led initiatives to optimize workflows, improving efficiency in service operations.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
High School Diploma -
Westport High School
Kansas City, MO05-2004
Skills
- Product assembly
- Assembly and production
- Hand and power tools
- Production lines
- Power and hand tools
- Repetitive work
- Quality control
- Hand-eye coordination
- Product inspection
- Safety protocols
Languages
English
Professional Working
Timeline
Assembly Line Worker
Silgan Containers
01.2025 - 07.2025
Delivery Driver
Amazon
02.2023 - 12.2024
Caregiver
Help at Home Senior Care
03.2020 - 09.2023
Customer Service Representative
Conveyor Solutions
04.2017 - 08.2020
High School Diploma -
Westport High School
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