Gwladys Manize
Austell,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Case Coordinator
Cobb County District School
Austell, GA
10.2022 - Current
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Maintained up-to-date case records with case activity status.
- Developed trusting relationships with social services, health care providers and governmental agencies.
- Participated in professional development activities related to case management best practices.
- Acted as an advocate for vulnerable populations by advocating for policy changes at the state level.
- Directed activities of professional and technical staff members and volunteers.
- Analyzed proposed legislation, regulations or rule changes to determine impact of services.
- Completed patient follow-up services, data collection, and clinical monitoring and liaised with primary health care providers to deliver coordinated care to patients.
- Met clerical needs by making phone calls, replying to emails and data entry.
- Stayed up to date on relevant processes and compliance standards for optimal oversight.
- Participated in weekly team meetings to share updates about current cases.
Community Health Worker
International Institute of Wiscosin
Milwaukee, WI
09.2020 - 06.2022
- Participated in outreach activities such as health fairs or community events.
- Assisted with patient referrals to appropriate community resources.
- Maintained accurate records of patient data in a secure electronic database.
- Offered emotional support during difficult times or stressful situations.
- Provided case management services including crisis intervention, advocacy, and support for individuals experiencing homelessness or poverty.
- Handled research and administrative tasks to support community outreach and program initiatives.
- Coordinated transportation for clients to medical appointments or other necessary services.
- Assessed the impact of social determinants of health on patient outcomes.
- Created informational materials about available resources in the local community.
- Provided health education to clients about nutrition, physical activity and disease prevention.
Caseworker/Customer Service Representative
International Children's Fund
Neenah, WI
09.2018 - 08.2020
- Provided casework services to clients, including conducting initial assessments and developing individualized case plans.
- Created monthly reports summarizing caseload activities for review by supervisor.
- Coordinated between various entities to manage cases.
- Made appropriate referrals to other programs and agencies to provide clients with well-rounded support.
- Conducted outreach activities in the community in order to identify potential new referrals for program services.
- Uploaded documentation to patient database to streamline organizational flow.
- Consulted family and friends of patient to determine cause of issues and provide solutions.
- Evaluated and addressed individual client needs and concerns.
- Acted as role model for clients by exhibiting positive behaviors.
- Conducted home visits to assess client needs, evaluate progress toward goals, and document service delivery.
Education
High School Diploma -
Cameroon High School
Africa07-2004
Some College (No Degree) - Cosmotology
Paul Mitchell School of Cosmotology
WisconsinSkills
- Discharge Planning
- Regulatory Compliance
- Utilization Review
- Community Outreach
- Program Development
- Conflict Resolution
- Client Advocacy
- Family Education
- Intervention Plans
- Resource Management
Languages
English
Professional
French
Full Professional
Timeline
Case Coordinator
Cobb County District School
10.2022 - Current
Community Health Worker
International Institute of Wiscosin
09.2020 - 06.2022
Caseworker/Customer Service Representative
International Children's Fund
09.2018 - 08.2020
High School Diploma -
Cameroon High School
Some College (No Degree) - Cosmotology
Paul Mitchell School of Cosmotology
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