Alex Carroway
Wasilla,AK
Summary
Results-driven Customer Service Professional with self-confidence, integrity, and commitment to customer service excellence. Creative, pragmatic and proactive problem-solver; team player, organized and attentive to detail, with demonstrated time management skills. Strong research, mediation, and negotiation skills gained from workplace experience.
Overview
2018
2018
years of professional experience
1
1
Certification
Work History
Pilot Truck Driver
Rig Runner LLC
Wasilla, AK
2023 - 2025
- Reliable Pilot Car Driver specializing in oversized and heavy haul transportation across Alaska.
- Skilled in route survey, traffic management, and compliance with state regulations.
- Proven ability to guide oversized loads safely while maintaining high customer satisfaction and strict adherence to safety protocols.
Lead Driver
A Cab
Wasilla, AK
01.2018 - 2023
- Friendly and outgoing taxi driver proficient in safe operations, passenger transportation and GPS mapping. Excellent communicator and problem solver with a solid track record in the field. Outstanding safety record and consistently requested by repeat customers for regular transportation. Highly experienced in safely operating vehicles in wide variety of road and weather conditions.
Laborer
Genesis Construction
Eagle River, AK
01.2016 - 01.2018
- Expertise working with a wide range of construction materials and equipment; familiarity with building processes, from project initiation through completion.
- Knowledgeable in general carpentry, site preparation, concrete foundations, and framing practices; able to complete multiple projects skillfully within stringent time frames.
- Proficient with hand and power tools to include core drills, air compressors, transit and lock levels, saws, chisels, planes, rules, squares, calipers, plumb bobs, carpenter levels, and marking gauges.
- Solid communication skills and possess trade-related math skills essential to a safe, efficient job site.
Bouncer/Doorman/Event Security
Tailgaters Sports Bar & Grill/ Mugshots Saloon/Ak Tuesday Night Fights
Wasilla, AK
01.2010 - 01.2018
- Greet customers and check identification while providing great customer service.
- Enforce establishment rules independently and alongside local law enforcement when necessary.
- Stocking, cleaning, and lending a hand when needed.
- Teamwork, attention to detail, observation, communicating and working with angry intoxicated and violent customers.
Lube Technician
CPR Automotive
Anchorage, AK
01.2015 - 01.2016
- Responsible for keeping service items stocked.
- Performed basic vehicle maintenance such as oil changes, tire changes, brake changes, fluids, etc.
- Inspected vehicles for ware, damage, or unsafe conditions.
- Assisted mechanics in more complex repairs.
Cavalry Scout
Army National Guard
Fort. Richardson, AK
10.2009 - 03.2014
- Trained in various combat and peacekeeping drills and scenarios in a tactical environment, honing and improving on a countless number of skills and responsibilities.
- Excelled in my duties and tasks reaching the rank of Specialist.
- Took every chance for additional school training becoming certified and proficient on a multitude of equipment, vehicles, and weapon systems.
- Honorable Discharge
- United States Army
Skills
- Successful leader, equally effective as a member of a team
- Highly organized able to multi-task and accomplish multiple objectives
- Professional demeanor and attentive to detail
- Excellent verbal and written communication skills
- Strong computer skills and exposure to Microsoft Word, PowerPoint, Excel
- Effective and driven to provide excellent customer service, and able to assess complex situations and formulate solutions
Accomplishments
- Qualified Sharpshooter (National Guard)
Certification
- Graduated basic training with Honors
- BLS/CPR
- Registered Flagger
- Employee of Excellence certificates
Timeline
Lead Driver
A Cab
01.2018 - 2023
Laborer
Genesis Construction
01.2016 - 01.2018
Lube Technician
CPR Automotive
01.2015 - 01.2016
Bouncer/Doorman/Event Security
Tailgaters Sports Bar & Grill/ Mugshots Saloon/Ak Tuesday Night Fights
01.2010 - 01.2018
Cavalry Scout
Army National Guard
10.2009 - 03.2014
Pilot Truck Driver
Rig Runner LLC
2023 - 2025