Gwyndolyn Grady
Johnston,SC
Summary
Dedicated professional who has managed large teams and complex projects. Experienced in offices, stockrooms, sales-floors, and kitchens with a strong appreciation for the dignity of work at every position, creating a positive and encouraging environment.
Overview
2027
2027
years of professional experience
Work History
Design and Technology Consultant
Independent Contractor
2016 - Current
- Developed software to meet clients needs.
- Performed hardware deployment for large organizations.
- Developed graphic assets to meet clients branding and marketing needs.
- Operated trade show booths, demonstrating products, securing sales, and building relationships with other businesses.
- Trained staff in the use of equipment and software.
Team Member
Walgreens
2024 - 2025
- Assisted customers with product selection and questions.
- Ensured cleanliness and safety standards were upheld throughout the store.
- Operated point-of-sale system to process transactions.
- Organized and deployed freight to the sales floor.
- Performed necessary zone resets and signage changes.
Operations Staff
Jcpennys
2018 - 2019
- Assisted in inventory management, tracking stock levels, and organizing materials.
- Trained new employees on operating procedures and safety practices.
- Ensured daily accuracy and reconciliation of safe deposits performing validation of cashdrop & till values from all other staff members.
- Efficiently processed and deployed freight to the sales floor.
- Ensured zone resets and signage complied with corporate blueprint.
- Ensured an ideal customer experience by providing friendly and knowledgeable assistance.
Shift Leader
Subway
2014 - 2016
- Supervised daily operations to ensure quality food preparation and customer service standards.
- Trained and mentored new team members on menu items and operational procedures.
- Conducted cash handling and reconciliation at the end of each shift for accuracy.
- Resolved customer complaints effectively, ensuring a positive dining experience.
- Collaborated with other shift leaders to maintain consistent standards across all shifts.
Kitchen Manager
Patrick's Deli-q
2010 - 2012
- Supervised kitchen staff, ensuring adherence to food safety standards and protocols.
- Trained new employees on equipment operation and safety practices.
- Developed and implemented menu changes based on customer feedback.
- Streamlined food preparation processes, enhancing efficiency during peak service hours.
- Coordinated with other business to provide a superior experience for weekly private events.
Education
High School Diploma -
SIkeston High School
Sikeston, MO05-2008
No Degree -
Southeast Missouri State University
Cape Girardeau, MOGraphic Design & Prinitng -
Sikeston Carrer And Technology Center
Sikeston, MO05-2008
Skills
- Leadership & communication
- Training and mentorship
- Warehouse, freight, & inventory management
- Customer service
- Retail & kitchen operations
- Cash handing and reconciliation
- IT systems
Accomplishments
As design director, collaborated with the leaders of 12 other departments to oversee 50+ staff members, outside vendors, & guests of honor for an annual event that has raised over $60,000 to date for various charities.
Timeline
Design and Technology Consultant
Independent Contractor
2016 - Current
Team Member
Walgreens
2024 - 2025
Operations Staff
Jcpennys
2018 - 2019
Shift Leader
Subway
2014 - 2016
Kitchen Manager
Patrick's Deli-q
2010 - 2012
High School Diploma -
SIkeston High School
No Degree -
Southeast Missouri State University
Graphic Design & Prinitng -
Sikeston Carrer And Technology Center