Gwyneth Simard
Berkeley,CA
Summary
Dedicated professional with a sizeable amount of experience in customer service. Majoring in Cognitive Science with an interest in Computer Science. Offering an extensive customer service background in various positions, some high-stress and in fast-paced environments. Experienced Dance Instructor. Basic experience with coding in the Python language.
Overview
5
5
years of professional experience
Work History
Assistant Dance Teacher/ Substitute Teacher
California Dance Company
Anderson, CA
07.2019 - Current
- Interacted with diverse age groups from toddlers to adults.
- Maintained a positive environment, practiced professionalism through punctuality and policy adherence.
- Acted as a role model with passion and dedication to my activity.
- Supported rehearsal and performance coordination for student shows.
Pool Maintenance
Dan's Pool Service
Redding, CA
06.2021 - 04.2023
- Performed comprehensive pool maintenance tasks, including skimming, vacuuming, adjusting chemical levels, and monitoring water chemistry to maintain high water quality standards.
- Ensured client retention through consistent high-quality service and high personal standards, maintained accurate records of maintenance activities and chemical levels.
Front Desk Receptionist
Shasta Rock Club
Redding, CA
01.2021 - 03.2022
- Greeted guests, managed check-ins, and maintained a professional, welcoming front office area.
- Learned to use RockGymPro software for efficient guest management.
- Developed strong, positive relationships with team members.
Route Setter
Shasta Rock Club
Redding, CA
07.2020 - 03.2022
- Enhanced climber satisfaction and safety by designing diverse routes, inspecting and maintaining holds, using drills, organizing equipment, and following ladder safety protocols.
- Fostered teamwork and developed positive rapport with gym members, educating climbers on technique and engaging in friendly conversation.
Deli Clerk
Holiday Market
Redding, CA
06.2021 - 01.2022
- Fulfilled customer requests, answered questions, and precisely handled deli products such as an industrial meat slicer.
- Ensured food safety and maintained a safe, efficient workflow in a high-pace environment by staying aware of my surroundings and communicating with team members.
Line Cook
From the Hearth Cafe
Redding, CA
07.2020 - 09.2020
- Managed multiple orders in a fast-paced environment during times of high client volume.
- Maintained cleanliness and safety standards collaboratively, ensuring adherence to health guidelines.
- Optimized productivity by organizing workstations during opening and closing procedures in the dynamic environment.
Education
Shasta College
Redding, CA01.2023
UC Berkeley
Berkeley, CA01.2023
University Preparatory School
Redding, CA01.2021
Skills
- Basic Python Coding Experience
- Customer Communications
- Equipment safety and use
- Work Area Maintenance
- Technical problem solving
- Attention to Detail
Additional Information
- Proficient in a range of laboratory techniques including dissection, slide preparation, microscopy, gel electrophoresis, PCR, and more.
- Proven ability to thrive in fast-paced environments, making efficient and sound decisions when necessary.
- Experienced in learning to navigate complicated database and software systems effectively.
- Maintaining an avid interest in learning new skills, and how to apply current skills in new environments.
Timeline
Pool Maintenance
Dan's Pool Service
06.2021 - 04.2023
Deli Clerk
Holiday Market
06.2021 - 01.2022
Front Desk Receptionist
Shasta Rock Club
01.2021 - 03.2022
Route Setter
Shasta Rock Club
07.2020 - 03.2022
Line Cook
From the Hearth Cafe
07.2020 - 09.2020
Assistant Dance Teacher/ Substitute Teacher
California Dance Company
07.2019 - Current
Shasta College
UC Berkeley
University Preparatory School