Gwynne James
Linden,MI
Summary
Experienced township official known for strong collaboration and attention to detail. Successfully coordinating community efforts, overseeing fair and secure elections, managing procurement processes, and responding to needs of constituents, while ensuring legal compliance and fiscal responsibility.
Overview
14
14
years of professional experience
Work History
Township Clerk
Argentine Township
Linden, MI
11.2023 - Current
- Manage township records and documentation to ensure compliance with local regulations.
- Oversee procurement processes for office supplies and equipment, negotiating contracts with vendors to maximize cost savings.
- Issue public notices, record and edit minutes of public meetings and distribute to appropriate officials, staff members and publications.
- Collaborate with other township officials to develop strategic plans and address community concerns promptly.
- Coordinate and preside over elections within the township; including overseeing poll worker training and scheduling, polling location set up and management, voter registration processes, preparing and distributing ballots, ensuring ballot accuracy, receiving voted ballots, tabulating and reporting results.
- Respond to in-person and telephone requests for information from general public, attorneys, accountants and other involved parties.
- Maintain a high level of customer service while addressing resident inquiries both in person and via phone or email correspondence.
- Efficiently maintain financial records, including accounts payable and receivable, to support the township''s fiscal operations.
Customer Service Representative
The Stain Shop
Linden, MI
03.2012 - Current
- Respond to customer requests for products, services, and company information.
- Process orders and returns efficiently, ensuring accuracy in all transactions.
- Assist in training new staff members on customer service protocols, product knowledge, and operations, fostering a collaborative team environment.
- Implement feedback mechanisms to maintain high quality service and resolve customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintain strong product knowledge to provide informed recommendations based on individual customer needs.
Township Trustee
Argentine Township
Linden, MI
11.2020 - 11.2023
- Maintained integrity of relationship between residents and township board members while ensuring proper stewardship of taxpayer funds.
- Assisted township officers and staff with responsibilities of elected municipal officials.
- Participated in regular and special township board meetings and was appointed to serve on additional committees, including the township's planning commission.
Election Inspector
Argentine Township
Linden, MI
08.2014 - 08.2020
- Assisted in setting up and closing polling locations, maintaining operational efficiency during elections and contributing to a seamless Election Day operation.
- Provided excellent customer service to voters, addressing inquiries and concerns effectively and professionally, often under stressful conditions.
- Assisted voters with disabilities, ensuring a smooth and accessible voting experience for all.
- Improved overall voter experience by providing clear instructions and guidance during the voting process.
- Collaborated with fellow inspectors to maintain a secure and compliant polling environment.
Education
Bachelor of Science - Kinesiology
Michigan State University
East Lansing, MI08-1996
Skills
- Microsoft office
- Document preparation
- Legal compliance
- Budgeting expertise
Timeline
Township Clerk
Argentine Township
11.2023 - Current
Township Trustee
Argentine Township
11.2020 - 11.2023
Election Inspector
Argentine Township
08.2014 - 08.2020
Customer Service Representative
The Stain Shop
03.2012 - Current
Bachelor of Science - Kinesiology
Michigan State University
Michigan Fair Elections Institute Sunlight Award
Awarded in recognition of my commitment to transparency and efficiency, strengthening public trust in the democratic process and upholding the highest of standards of civic duty.