Emergency Department at Mount Sinai West
- Serve as a liaison between patients, their waiting families, and the ED staff.
- Facilitate patient-family-ED staff communication, ensuring timely updates and support.
- Report patient needs to medical staff, enhancing care and satisfaction.
- Guide visitors to patient rooms, improving their experience, and reducing confusion.
- Offer emotional and practical support during critical care situations.
- Serve meals to patients, contributing to their comfort and well-being.
