Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Gyuan Peterson

Chicago,IL

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

3
3
years of professional experience

Work History

Tutor

Chicago Public Schools CPS
Chicago, Illinois
06.2024 - 08.2025
  • Prepared and administered tests to assess student understanding of course material.
  • Encouraged students to ask questions about topics they did not understand.
  • Integrated technology into lessons when appropriate.
  • Communicated regularly with parents and guardians regarding student progress.

Customer Service Representative

Sam's Club
Chicago, Illinois
07.2023 - 06.2024
  • Developed positive relationships with customers through friendly interactions.
  • Developed strong relationships with customers by providing personalized assistance and support.

Restaurant Waiter

IHOP
Chicago, Illinois
09.2022 - 12.2022
  • Verified that prepared food met all standards for quality and quantity before serving it to customers.
  • Resolved customer complaints in a polite manner according to company policy.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.

Education

High School Diploma -

Thorton High School
Harvel, IL
05-2023

Skills

  • Test administration
  • Student assessment
  • Parent communication
  • Active listening
  • Time management
  • Empathy and patience
  • Collaboration
  • Problem solving
  • Team collaboration
  • Conflict resolution
  • Communication skills
  • Food safety
  • Order management
  • Customer service
  • Inventory management
  • Attention to detail
  • Menu knowledge
  • Multitasking

Affiliations

  • Worked at Boys and Girls CLub

Languages

English
Full Professional

References

References available upon request.

Timeline

Tutor

Chicago Public Schools CPS
06.2024 - 08.2025

Customer Service Representative

Sam's Club
07.2023 - 06.2024

Restaurant Waiter

IHOP
09.2022 - 12.2022

High School Diploma -

Thorton High School

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