Gyulhan Ball
El Paso,TX
Summary
Dynamic customer service representative with a proven track record at Albertsons, excelling in customer relations and complaint handling. Recognized for enhancing customer satisfaction through effective communication and organization. Adapted swiftly to new tools, consistently improving service quality while maintaining a strong work ethic and positive attitude in a high-volume environment.
Overview
2026
2026
years of professional experience
Work History
Custemer Service Representative ,cashier
Albertsons
2025 - Current
- Assisted customers with inquiries and resolved issues efficiently.
- Provided product information and support to enhance customer satisfaction.
- Maintained accurate records of customer interactions and transactions.
- Collaborated with team members to improve service delivery processes.
- Adapted quickly to new tools and software for better service efficiency.
- Monitored customer feedback to identify areas for improvement in service quality.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
Cahier
McDonald's
10.2017 - 11.2020
- Processed customer transactions efficiently using point-of-sale system.
- Maintained cleanliness and organization of front counter and dining area.
- Assisted customers with menu selections and special requests.
- Handled cash, credit, and gift card payments accurately and securely.
- Collaborated with team members to ensure timely service during peak hours.
- Resolved customer inquiries and complaints with professionalism and courtesy.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
University of Bologna
Italy, TXSkills
- Customer support
- Customer relations
- Database maintenance
- Organization
- Complaint handling
Timeline
Cahier
McDonald's
10.2017 - 11.2020
Custemer Service Representative ,cashier
Albertsons
2025 - Current
University of Bologna
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