Summary
Overview
Work History
Education
Skills
References:
Volunteer Work:
Timeline
Generic

Shelly Forestier

Youngsville,LA

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

34
34
years of professional experience

Work History

Department Supervisor

Albertsons
Lafayette, LA
05.2019 - Current
  • Analyzed data to identify areas of improvement within the department.
  • Facilitated communication between management, staff, and customers.
  • Ensured compliance with all safety regulations across the department.
  • Managed inventory levels of supplies required for daily operations.
  • Created reports summarizing daily operations for upper-level management review.

Operations Manager

Auto Perfection, INC
Lafayette, LA
02.1995 - 08.2014
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Developed and implemented operational procedures to ensure quality standards are met.

Medical Office Assistant

Dr. Charles Boustany, Sr.
Lafayette, LA
03.1992 - 06.2010
  • Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
  • Managed medical records using an electronic health record system.
  • Routed laboratory or diagnostic results to appropriate staff.
  • Scheduled tests, lab work or x-rays for patients based on physician orders.
  • Scheduled appointments for patients via phone and in person.

Front Office Receptionist

Acadiana Medical Laboratory
Lafayette, LA
07.1993 - 02.1995
  • Answered phone calls, transferred calls, took messages, and provided information to callers.
  • Ensured that front desk area was well organized at all times.
  • Responsible for opening and closing the office on time each day.
  • Processed payments for services rendered accurately and efficiently.

Education

Medical Office Assistant -

Unitech Training Academy - Lafayette
Lafayette, LA
09-2018

Medical Billing And Coding - Medical Office Assistant

Unitech Training Academy - Lafayette
Lafayette, LA
01-2018

Phlebotomy Technician -

Acadiana Area Career College
Lafayette, LA

EMT-P -

South Louisiana Community College
Lafayette, LA

Medical Office Assistant -

Delta School of Business And Technology
Lafayette, LA

Skills

  • Logistics Oversight
  • Medical terminology in English
  • Organizational Management
  • Customer Service
  • Health and safety compliance
  • Document Control
  • Patient Scheduling
  • Medical Billing
  • Phlebotomy

References:

  • Michael Baudin, RN BSN (337)356-7036
  • Mary Hall, Physician Assistant (337)886-1728
  • Ed Boustany, Business Owner (337)349-8980
  • Milissa Steiner, EKG Technician (337)280-7693

Volunteer Work:

  • 2011-2014 Louisiana State Wildlife and Fisheries - Wildlife Rehabilitator
  • 2005 Hurricane Katrina - Blackham Coliseum (Lafayette, LA)
  • 2005 Acadiana Animal Aid (Carencro, LA)
  • 2002 Sponsored individual at the Faith House (Lafayette, LA)
  • 1998-1999 Judice Volunteer Fire Department

Timeline

Department Supervisor

Albertsons
05.2019 - Current

Operations Manager

Auto Perfection, INC
02.1995 - 08.2014

Front Office Receptionist

Acadiana Medical Laboratory
07.1993 - 02.1995

Medical Office Assistant

Dr. Charles Boustany, Sr.
03.1992 - 06.2010

Medical Office Assistant -

Unitech Training Academy - Lafayette

Medical Billing And Coding - Medical Office Assistant

Unitech Training Academy - Lafayette

Phlebotomy Technician -

Acadiana Area Career College

EMT-P -

South Louisiana Community College

Medical Office Assistant -

Delta School of Business And Technology

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