Summary
Overview
Work History
Education
Skills
Timeline
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Haangata Amituanai

Anchorage,AK

Summary

Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.

Overview

7
7
years of professional experience

Work History

Warehouse Worker

Span Alaska
12.2021 - 01.2023
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.
  • Helped train new employees in safe practices and warehouse procedures.

Warehouse Worker

NAPA Distribution Center
02.2021 - 12.2021
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Collaborated with team members to complete complex projects on schedule and within budget constraints.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Assembled pallets and crates for secure transportation of materials.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Customer Service Representative

Home Depot
11.2020 - 02.2021
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer service orders promptly to increase customer satisfaction.

Seafood Processor

Northline Seafood
05.2020 - 08.2020
  • Enhanced production efficiency by streamlining seafood processing techniques and procedures.
  • Reduced waste in the facility by implementing sustainable practices in handling and storage of seafood products.
  • Maintained high quality standards for all processed seafood, ensuring compliance with industry regulations and guidelines.
  • Assisted in the development of new product lines to meet changing market demands and increase profitability.
  • Maximized shelf life of processed seafood products through proper packaging techniques and timely order fulfillment processes.
  • Monitored temperature and storage conditions to maintain optimal freshness levels throughout the entire seafood processing lifecycle.
  • Operated industry-specific machines and equipment, maintaining safety procedures.
  • Segregated products according to color, size and grade.

Front Desk Agent

TownePlace Suites By Marriott
05.2018 - 02.2020
  • Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
  • Streamlined front desk operations for improved efficiency and faster service delivery.
  • Increased customer loyalty with exceptional communication skills and personalized service.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Collected room deposits, fees, and payments.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Car Rental Agent

Avis Alaska
05.2016 - 04.2018
  • Improved customer satisfaction by providing exceptional service and addressing client concerns promptly.
  • Effectively managed vehicle inventory for timely availability, ensuring a smooth rental process for customers.
  • Enhanced company revenue by upselling additional services and insurance packages to clients.
  • Streamlined the rental process with efficient use of car rental software programs and tools.
  • Maintained clean and inviting office spaces, contributing to a professional image for the company.
  • Provided callers with product and customer service information to foster brand loyalty.

Education

High School Diploma -

West High School
Anchorage, AK
05.2013

Skills

  • Heavy Equipment Operation
  • Warehouse Operations
  • Order Fulfillment
  • Supply Ordering
  • Warehouse Organization
  • Loading and Unloading
  • Shipment Palletization
  • Heavy Lifting
  • Microsoft Outlook
  • Forklift Operations
  • Order Picking
  • Picking and Packing
  • Pallet Jacks
  • Unpacking Merchandise
  • Cross-docking
  • Teamwork and collaboration
  • Customer service

Timeline

Warehouse Worker

Span Alaska
12.2021 - 01.2023

Warehouse Worker

NAPA Distribution Center
02.2021 - 12.2021

Customer Service Representative

Home Depot
11.2020 - 02.2021

Seafood Processor

Northline Seafood
05.2020 - 08.2020

Front Desk Agent

TownePlace Suites By Marriott
05.2018 - 02.2020

Car Rental Agent

Avis Alaska
05.2016 - 04.2018

High School Diploma -

West High School
Haangata Amituanai