Extensive understanding of software engineering and development, Experienced business and systems analyst with 10+ years of IT experience with emphasis in Healthcare and Telecom domain. Demonstrated strengths include process analysis, technical troubleshooting, project leadership and communication skills. Skilled I.T. Analyst with record of success in breaking down and improving business systems. Collaborates well to test, implement, refine and enhance systems and meet current and expected business needs. Excellent research, reporting and communication strengths developed over 10+ year career.