Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Habib Khaadi

Fargo,ND

Summary

  • Responsive team leader with strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.

Overview

4
4
years of professional experience
2024
2024
years of post-secondary education

Work History

Front End Team Lead

Walmart
Fargo, ND
11.2023 - Current
  • Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
  • Ensures safe work processes and emergency procedures are followed ie. Safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft etc.
  • Handles customer and associate concerns and provide guidance as required
  • Delegate, assist and follow up overall front end operations, ensuring proper coverage, coordinating breaks as well as providing assistance to outlying registers.
  • Delegate, assist and follow up overall front end operations, ensuring proper coverage, coordinating breaks as well as providing assistance to outlying registers.
  • Assign Associates to support with coverage and availability tasks in all areas of the store.
  • Participates in the training and development of the Front End Associates, and provides feedback as needed, ie scanning accuracy, productivity, company programs and initiatives, discounts, credit card service, Walmart Protection Plan, charity events, etc.
  • Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.

Front End Customer Service Associate

Walmart
Fargo, ND
02.2022 - 11.2023
  • Assisted customers with inquiries and provided product information.
  • Processed customer transactions efficiently and accurately.
  • Resolved customer complaints by offering appropriate solutions.
  • Handled returns and exchanges according to company guidelines.
  • Provided excellent customer service by responding to inquiries and resolving complaints in a timely manner.

Education

Davies High School
Fargo, ND

Skills

  • Customer service
  • Team leadership
  • Conflict resolution
  • Training development
  • Inventory management
  • Front end operations
  • Cash handling
  • Sales promotion
  • Effective communication
  • Problem solving
  • Time management
  • Analytical thinking
  • Goals and performance
  • Team supervision
  • Training and mentoring
  • Cash counting
  • Opening and closing procedures
  • Cash register operation
  • Conflict management
  • Complaint resolution
  • Budgeting and finance
  • Operations

Accomplishments

  • Front end associate of the month on two occasions

Languages

English
Full Professional

Timeline

Front End Team Lead

Walmart
11.2023 - Current

Front End Customer Service Associate

Walmart
02.2022 - 11.2023

Davies High School

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Habib Khaadi