Implemented quality assurance measures and facilitated effective communication to drive results and optimize workflows across departments.
Overview
11
years of professional experience
Work History
The Great American Cookie
Manager
01.2025 - Current
Job overview
Managed daily operations and ensured efficient workflow in banking services.
Trained and mentored staff to enhance performance and customer service skills.
Developed and implemented process improvements for banking transactions.
Coordinated team activities to maintain high service standards and compliance.
Analyzed customer feedback to identify areas for service enhancement.
Oversaw scheduling and resource allocation for branch operations.
Monitored staff performance and addressed issues.
Marshalls Distribution Center
Maintenance Technician
04.2018 - Current
Job overview
Performed routine maintenance on HVAC systems and equipment.
Conducted inspections to identify plumbing and electrical issues.
Repaired and replaced faulty machinery components as needed.
Assisted in maintaining inventory of tools and supplies.
Collaborated with team members to ensure safety compliance standards were met.
Troubleshot equipment failures and implemented effective solutions.
Operated hand and power tools to complete repairs.
Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
Cleared clogged drains and replaced valves, faucets, and fixtures.
Maintained accurate records of all maintenance activities performed.
Repaired or replaced faulty wiring, switches, relays, and other electrical components.
Replaced defective parts such as bearings, seals, gears, valves.
Macy's Warehouse
Supply Chain Coordinator
07.2024 - 12.2024
Job overview
Obtained favorable prices and terms by smoothly negotiating with suppliers and vendors.
Participated in vendor selection processes by assessing capabilities, capacity, quality, service levels, and financial stability of potential partners.
Coordinated inventory levels to ensure timely order fulfillment.
Processed purchase orders and tracked shipments for accuracy.
Assisted in maintaining compliance with safety and quality standards.
Macy's Warehouse
Supply Chain Coordinator
10.2023 - 12.2023
Job overview
Established key performance indicators KPIs to monitor supply chain performance regularly.
Reduced costs and delivery times by optimizing existing supply chain processes.
Managed supplier communications to streamline procurement processes.
Assisted in maintaining compliance with safety and quality standards.
Bjs Bear House
Cook
06.2023 - 09.2023
Job overview
Cleaned equipment between use and at end of day to maintain optimum conditions.