HADEEL ALOMARI
Brooklyn,United States
Summary
Detail-oriented professional with a solid background in sales and customer communication. Pursuing a Bachelor's degree in Health Information Management, with knowledge of medical terminology, healthcare documentation, and insurance processes. Offers strong organizational and customer service skills, contributing effectively in healthcare administrative and medical billing roles.
Overview
6
6
years of post-secondary education
4
4
years of professional experience
Work History
Sales Associate
Macy's Backstage
Brooklyn
12.2022 - 03.2023
- Consistently exceeded monthly and quarterly sales targets by 15-20%, earning recognition for outstanding performance.
- Assisted 50+ customers daily by delivering product information, resolving inquiries, and facilitating orders to enhance customer satisfaction.
- Processed 150+ transactions daily, ensuring smooth purchase, return, and refund experiences across multiple payment types.
- Maintained 100% accuracy in cash desk operations, including opening and closing procedures.
Sales Associate
Zara
Brooklyn
05.2022 - 08.2022
- Managed inventory operations by restocking 200+ items weekly and conducting stock audits to ensure product availability.
- Resolved 30+ customer inquiries, complaints, and returns weekly, enhancing customer satisfaction through a professional and customer-centric approach.
- Implemented upselling strategies that boosted average transaction value by 10-12%, contributing to overall sales growth.
Project Coordinator
New York Life Insurance Company
New York
02.2019 - 09.2020
- Coordinated schedules for 50+ vendors, improving overall operational efficiency by 20%.
- Oversaw bi-weekly timesheet compliance for 100+ contractors, ensuring timely and accurate payroll processing.
- Prepared and delivered 10+ biweekly data reports and presentations to senior managers, facilitating informed decision-making.
- Assisted in implementing vendor process management strategies, streamlining workflows and enhancing operational efficiency.
- Conducted comprehensive audits of 500+ data records and communicated discrepancies to relevant teams, ensuring data integrity.
- Issued 200+ identification badges for onshore contractors, and maintained secure access protocols.
- Analyzed mobile device account data, identifying billing discrepancies, and generated $250k in cost savings.
- Transformed and monitored multiple datasets to develop analytic applications, and enhanced key performance metrics by 25%.
Education
Bachelor of Science - Health Information Management
Western Governors University
Salt Lake City, UT 08.2026 - 02.2030
Associate Degree - Business Administration and Management
Borough of Manhattan Community College
New York, NY 09.2019 - 08.2021
Career Development Program -
Year Up (YUNY)
New York, NY 08.2019 - 01.2020
Skills
- Microsoft Excel
- Project coordination
- Customer service
- Records management
- Strategic planning
- Medical terminology knowledge
- Data entry efficiency
- Data transformation methods
Timeline
Bachelor of Science - Health Information Management
Western Governors University
08.2026 - 02.2030
Sales Associate
Macy's Backstage
12.2022 - 03.2023
Sales Associate
Zara
05.2022 - 08.2022
Associate Degree - Business Administration and Management
Borough of Manhattan Community College
09.2019 - 08.2021
Career Development Program -
Year Up (YUNY)
08.2019 - 01.2020
Project Coordinator
New York Life Insurance Company
02.2019 - 09.2020