Hadeel Shalash
Lexington,KY
Summary
Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Caregiver
Golden Years Adult Health Care
Lexington, KY
11.2023 - 07.2024
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Assisted with meal planning to meet nutritional plans.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Maintained clean and well-organized environment for client happiness and safety.
Barista
Starbucks
Lexington, KY
10.2021 - 11.2023
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Supported highest standards of conduct and service to support company reputation.
- Maintained calm demeanor during high-volume periods and special events.
Barista
Chocolate Holler
Lexington, KY
03.2021 - 10.2021
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Addressed and resolved customer concerns to maintain brand loyalty.
Brand Associate
Old Navy
Lexington, KY
08.2020 - 03.2021
- Organized and carried out promotional events, set up and tore down event sites and interacted with customers.
- Promoted positive company image through superior customer service experiences.
- Stayed on top of industry-related topics, trends and tools to impact social growth and engagement.
Education
Esthetics License -
Katharos School of Aesthetics
Lexington KY08-2024
Skills
- Relationship Building
- Flexible Schedule
- Problem-Solving
- Patient Management
- Strong Ethics
- Time Management
- Dependable and Responsible
- First Aid/CPR
Certification
- Hydrafacial Certified
- Face Reality Student Certification
- CPR certified
- Barbicide Certified
- Barbicide Covid-19 certified
- Southern Hospitality Business Etiquette Training
- Novell Sunless Tanning Certified
Timeline
Caregiver
Golden Years Adult Health Care
11.2023 - 07.2024
Barista
Starbucks
10.2021 - 11.2023
Barista
Chocolate Holler
03.2021 - 10.2021
Brand Associate
Old Navy
08.2020 - 03.2021
Esthetics License -
Katharos School of Aesthetics
- Hydrafacial Certified
- Face Reality Student Certification
- CPR certified
- Barbicide Certified
- Barbicide Covid-19 certified
- Southern Hospitality Business Etiquette Training
- Novell Sunless Tanning Certified
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