Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haden Norris

Kalispell,MT

Summary

Leveraged customer service skills to orchestrate efficient seating and dining readiness, achieving notable guest satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Expert in cash handling, trained new employees, ensuring operational excellence.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Governors Country Club
Dallas, GA
07.2022 - 07.2024
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Server Assistant

Governors Towne Club
Dallas, NC
07.2022 - 07.2024
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Assisted with dining room set up prior to and after service period.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.

Barista

Dunkin Dounts
Dallas, GA
12.2023 - 06.2024
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Education

Diploma -

North Paulding High School
Dallas, GA
05.2024

Skills

  • Food inspection
  • Conflict Resolution
  • Reservation planning
  • Food station setup
  • Greeting guests
  • Cash Handling
  • Customer Service

Timeline

Barista

Dunkin Dounts
12.2023 - 06.2024

Restaurant Hostess

Governors Country Club
07.2022 - 07.2024

Server Assistant

Governors Towne Club
07.2022 - 07.2024

Diploma -

North Paulding High School
Haden Norris