Hadi El-Taki
Daytona Beach,FL
Summary
Embry-Riddle Graduate Pilot holding Private, Instrument, Commercial, Multi-Engine, Complex Airplane, and Certified Flight Instructor Certificates. Customer service background as an admissions assistant at Embry-Riddle, with many more qualifications. I'm looking to build my career in aviation, a passion that has thrived since I was three years old.
Overview
4
4
Languages
1
1
Certification
10
10
years of professional experience
Work History
Embry-Riddle Admissions Assistant
Embry-Riddle
Daytona Beach, Florida
10.2022 - 05.2026
- Reviewed admissions applications for completeness and accuracy in university systems.
- Provided information and support to prospective students through phone, email, and front desk interactions, enhancing their engagement with the admissions process.
- Supported Embry-Riddle admissions staff with applicant files and document processing.
- Scheduled campus visits, interviews, and admissions appointments for enrollment counselors.
- Updated student information in CRM databases and admissions tracking files.
- Prepared correspondence, forms, and enrollment packets for prospective students.
- Supported outreach events, campus tours, and recruitment presentations, contributing to increased awareness of university programs and opportunities.
- Maintained professional, welcoming, and orderly reception area for guest greeting.
- Provided guidance to applicants regarding financial aid options available.
- Coordinated with other departments to streamline recruitment activities, fostering a collaborative approach to attract prospective students.
- Responded promptly to inquiries by email or telephone regarding admission requirements or deadlines.
- Analyzed survey feedback from college fairs and other events attended by prospective students.
Amazon Driver
Latitude and Longitude Logistics
Daytona Beach, Florida
07.2025 - Current
- Delivered Amazon packages on Latitude and Longitude Logistics routes
- Navigated GPS directions to customer addresses
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Loaded parcels for accurate route sequencing
- Verified package details against delivery manifests
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Communicated delays with dispatch and customers
- Operated vehicles carefully to ensure safe transportation., obeying traffic laws and transportation procedures to avoid accidents.
- Operated manual and mechanical equipment safely to minimize injury and accident risks.
- Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
Dairy Queen Lead Shift Team Leader
Dairy Queen
San Ramon, California
04.2019 - 09.2021
- Led Dairy Queen shift operations across front counter, drive-thru, and dining areas.
- Trained team members on service standards, food prep, and treat assembly.
- Coordinated opening and closing tasks for smooth daily store operations.
- Delegated crew tasks during rush periods to enhance customer service experience.
- Inspected food quality for freshness and presentation to maintain high standards for customer satisfaction., freshness, and presentation for Dairy Queen menu items.
- Enforced sanitation practices across kitchen, equipment, and guest areas.
- Monitored POS transactions and handled cash drawer procedures.
- Resolved customer concerns with calm service and clear communication to foster positive dining experiences.
Basketball Referee
CYO
Dublin, California
01.2017 - 01.2020
- Officiated CYO youth basketball games under league rules and safety standards.
- Enforced fouls, violations, and technical penalties to maintain player conduct and uphold game integrity.
- Applied basketball rules fairly during competitive Catholic youth sports events.
- Managed game flow, keeping play consistent with time limits and court coverage.
- Communicated calls to coaches, players, and scorekeepers, ensuring clarity and understanding during games.
- Promoted safe, respectful play through consistent officiating, fostering a positive sportsmanship environment.
- Inspected court conditions, equipment, and game setup before tipoff.
Education
Bachelor of Science - Aeronautical Science
Embry-Riddle Aeronautical University
Daytona Beach, FL05-2025
Associate of Science - Airline Dispatcher And Operations
Embry-Riddle Aeronautical University
Daytona Beach, FL05-2025
Skills
- Time management
- Safety compliance
- Attention to detail
- Problem solving
- Clear communication
- Team leadership
- Conflict resolution
- Safe driving practices
- Team building
- Customer delivery support
- Microsoft Office
- CRM systems
- Call handling
- Data entry
- Route planning
- Delivery coordination
- Safety training
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Spanish
Limited
French
Limited
Certification
- Private Pilot Certificate
- Instrument Rating
- Commercial Certificate
- Muli Engine Add-on (Complex Endorsement)
- Certified Flight Instructor Certificate
Timeline
Amazon Driver
Latitude and Longitude Logistics
07.2025 - Current
Embry-Riddle Admissions Assistant
Embry-Riddle
10.2022 - 05.2026
Dairy Queen Lead Shift Team Leader
Dairy Queen
04.2019 - 09.2021
Basketball Referee
CYO
01.2017 - 01.2020
Bachelor of Science - Aeronautical Science
Embry-Riddle Aeronautical University
Associate of Science - Airline Dispatcher And Operations
Embry-Riddle Aeronautical University