Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Hadi Tuffaha

Wichita,KS

Summary

Experienced outside sales representative with a proven track record of success in building and maintaining strong relationships with clients, identifying their needs, and providing tailored solutions that meet those needs. Highly motivated and results-driven, with a deep understanding of sales methodologies and industry trends. Skilled in managing a sales pipeline, tracking progress, and identifying areas for improvement in order to continually drive success. Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.

Overview

7
7
years of professional experience

Work History

Service Advisor

Fluent llc
01.2022 - 02.2024
  • Exceeded quarterly sales goals by over 18%. Top sales rep in company first 2 years.
  • Demonstrated operational knowledge of Microsoft Office programs, with emphasis on Excel functions.
  • Generated new leads through networking and attending industry events.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Developed and implemented sales strategies to increase profits.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Skilled at working independently and collaboratively in a team environment.

Sales Professional

Mel Hambelton Ford
01.2019 - 01.2022
  • Reached performance objectives and generated over million dollar in sales gross after a year.
  • Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
  • Implemented effective networking strategies and elevated new business opportunities.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.

District Manager

Wichita Restaurants LLC
01.2017 - 02.2020
  • Supervised multiple locations to enforce high-quality standards of operation.
  • Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Modeled best practices for sales and customer service.
  • Coordinated with other district managers to actualize performance improvement strategies.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.

Education

BBA -

Butler Community College
Wichita, KS

Skills

  • Prospecting Skills
  • MS Office
  • Market Research
  • Negotiations expert
  • Sales Expertise
  • Inside and Outside Sales
  • Client Needs Assessment
  • Product and Service Knowledge
  • Customer Retention Abilities
  • Sales and Marketing Strategy
  • Lead Generation
  • Promotional Planning
  • Maintaining Customer Database
  • Critical Thinking

Accomplishments

  • Ranked #1 in all sales industries that I worked in.
  • Supervised team of 35 staff members.

Languages

Arabic
Native or Bilingual
English
Native or Bilingual
French
Professional Working

Timeline

Service Advisor

Fluent llc
01.2022 - 02.2024

Sales Professional

Mel Hambelton Ford
01.2019 - 01.2022

District Manager

Wichita Restaurants LLC
01.2017 - 02.2020

BBA -

Butler Community College

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Hadi Tuffaha