Proactive health unit coordinator known for effective team collaboration and strong problem-solving abilities. Experienced in managing patient admissions and coordinating interdepartmental communication to optimize patient care delivery.
Overview
9
9
years of professional experience
Work History
health unit cordinator
Henry Ford Hospital
Madison Heights, Michigan
10.2022 - Current
Coordinated patient admissions and transfers, ensuring seamless transitions and continuity of care.
Scheduled appointments and communicated with healthcare providers effectively.
Facilitated effective communication among patients, families, and medical teams to enhance understanding and support.
Coordinated interdepartmental communication regarding patient care needs to improve collaboration and response times.
Processed paperwork related to hospital admissions, discharges, and transfers.
Responded to patient call lights quickly and expedited appropriate follow-through.
Participated in staff meetings and training sessions to stay informed of hospital policies and best practices.
Assisted with patient care activities under the direction of nursing staff to support patient needs.
Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
patient access admiting
R1
Madison Heights, Michigan
10.2016 - 10.2022
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Handled incoming calls and inquiries with professionalism and accuracy.
Assisted customers with requests and inquiries, contributing to overall satisfaction.
Identified customer needs to enhance service delivery.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Fostered positive relationships with staff and management to support collaborative environment.
Health Unit Coordinator/Patient Care Technician/Patient Safety Companion at East Tennessee Children’s HospitalHealth Unit Coordinator/Patient Care Technician/Patient Safety Companion at East Tennessee Children’s Hospital