Overview
Summary
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Hadil Misrabi

Redmond,USA

Overview

15
15
years of professional experience
1
1
Certification

Summary

Experienced Program Manager with over 10 years of professional experience in program management, data analysis, and team leadership. Recognized for strong problem-solving abilities, technical expertise, and a proven track record of delivering impactful solutions.


Work History

Technical Program Manager

Microsoft - MSD (HCL Technology)
03.2022 - Current
  • Designed and managed project plans for product group testing and global programs.
  • Coordinated stakeholder engagement meetings, documenting discussions and driving action plans.
  • Developed KPIs and metrics to track project performance, providing clear reporting to leadership.
  • Delivered actionable intelligence by analyzing program data and creating scalable solutions.

Technical Lead

Microsoft – WSD (HCL Technology)
07.2017 - 03.2022
  • Directed Windows security update validation across multiple system builds, including Server and Azure Stack OS.
  • Deployed Azure VMs using resource manager templates, providing expertise in tooling, incident management, and patching processes.
  • Led defect management activities, triaging, tracking, and resolving bugs to ensure robust delivery pipelines.
  • Supported media creation investigations, troubleshooting, and automation; developed tools to streamline secure file transfer and VHD image conversion.
  • Managed program deliverables for three channels—DLC, ESRP, and DPC—over a span of three years.

Software Test Engineer Lead

Microsoft – WSD (Wipro)
02.2015 - 06.2017
  • Worked on application compatibilities for Windows10 and all other operating systems.
  • Test experience in Web and Mobile application for Windows, IOS and Android system.
  • Performed functional and UI automation testing using Selenium WebDriver.
  • Used VSO and TFS tools to perform root cause analysis.
  • Delivered high-quality product.
  • Developed and executed automation test scripts using C#.
  • Discovered Quality bugs on the new product builds, features, and servicing releases in the respective components (i.e., Classic, Store, Server, Intl etc.).
  • Supported the team for workload balancing in project. Trained and mentored new joiners in the project.
  • Author and implement test plans and test cases.
  • Verified all code changes and bug fixes.
  • Worked on identifying, investigate, and prioritize bugs.
  • Performed detailed analysis of automation test results.

Software Test Engineer

Invent IT Solutions, INC.
09.2014 - 02.2015
  • Developed and executed automation test scripts using C#.
  • Performed automation testing using Selenium IDE.
  • Involved in code review and code standard checking process with developers.
  • Worked on writing complex SQL queries using SQL Server Management Studio.
  • Parameterized the scripts to avoid code redundancy and avoid hard coding of frequently changing values.
  • Involved in the testing of the application.
  • Test scenarios, Test Cases creation
  • Reported quality bugs.
  • Prepared Test Data for positive & negative testing to check functionality of the application.
  • Developed and executed test cases & verified actual results with expected results.

Localization Project Manager

Translation4all, Inc.
01.2014 - 02.2015
  • Performed project tracking, planning and budgeting, resource management, QA and risk assessment.
  • Developed strong partnership with clients worldwide to ensure smooth and streamlined workflow.
  • Detailed knowledge of translation and localization, in-depth collaboration with international and domestic translators and vendor's PM.
  • Managed content localization software of UI and UA deliverables for multiple languages.
  • Utilized Microsoft project to maintain the schedule and track project progress.
  • Used software localization tools as LocStudio, SDL Studio 2011.

Bilingual Customer Support Engineer

Seattle Specialty Insurance Service
04.2010 - 01.2014
  • In charge of developing a new contract with financial Client.
  • Insurance tracking and reporting for major American banks.
  • Gathered information, conduct analysis, troubleshoot and resolve or recommend resolutions to customer problems.
  • Worked on troubleshooting related to: software functionality / configuration, hardware, networking and general technical issues
  • Answering questions in French and English to provide assistance to French Canadian customers regarding insurance.
  • Answering questions in French and English regarding specific products and services.
  • Document and forward consumer comments, and record feedback, and high-volume loans processing
  • Responsible of customer service French, Arabic speaking clients.

Education

Project Management Training -

Bellevue College
Bellevue, WA
03.2007

B.S. - Information Technology

Damascus University
Damascus, Syria
07.2006

Skills

  • Programming and Tools: C#, PowerShell script, NET Framework, Java, HTML, XML, Selenium Web Driver, Azure DevOps, Azure Portal, Azure Cloud Partner Portal, GitHub, MS SQL Server Management
  • Operational Expertise: Power BI, CRM Microsoft Dynamic 365, Office 365, Microsoft Teams, Microsoft Office (Excel, PowerPoint, Words)

Accomplishments

  • Recognized and rewarded as Shining Star of superlative contribution at Wipro PES Platform & Software Products IPG 2016.
  • Managed a team of six offshore members for the MS WUCT Project, overseeing all aspects of project management and ensuring successful completion within established timelines and budgetary constraints.
  • Successfully led global teams on multilingual localization projects as a Project Manager, demonstrating strong communication and organizational skills.
  • Proficient in French and Arabic, worked in different localization Projects as project Manager.

Languages

Arabic
Native or Bilingual
French
Full Professional

Certification

  • CAPM - Certified Associate in Project Management, PMI.

Timeline

Technical Program Manager

Microsoft - MSD (HCL Technology)
03.2022 - Current

Technical Lead

Microsoft – WSD (HCL Technology)
07.2017 - 03.2022

Software Test Engineer Lead

Microsoft – WSD (Wipro)
02.2015 - 06.2017

Software Test Engineer

Invent IT Solutions, INC.
09.2014 - 02.2015

Localization Project Manager

Translation4all, Inc.
01.2014 - 02.2015

Bilingual Customer Support Engineer

Seattle Specialty Insurance Service
04.2010 - 01.2014

Project Management Training -

Bellevue College

B.S. - Information Technology

Damascus University

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Hadil Misrabi